Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,428 total
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They make it seem like they will cover things, when in fact, they don't.
I bought this insurance because it seemed as though they would cover a wide variety of things. After purchasing a year's worth of insurance at once and filing a claim a bit afterwards, I had to wait for over a month to hear anything about my claims. My vet sent over my pet's records, and Pet's Best said they were waiting to receive it for a while, so I had to wait longer for it to get sent again or for it to go through, I don't even know what happened. Once I received a verdict, it turns out EVERYTHING was denied, including things that I was lead to believe would be covered, like wellness exams. Some things made sense, like certain supplements and what not, but everything? It appears that they don't cover anything at all unless things fall into place in an incredibly specific way, which is really unrealistic. Also, if your pet is over a certain age, you're doomed, this insurance is useless. I regret buying this insurance and don't recommend it to anyone.
Insurer: Pets Best
By: Taylor
I chose 10 because of how much Trupanion has helped me with my fur babies.
I chose 10 because of how much Trupanion has helped me with my fur babies. The coverage is great, the staff always helpful, reimbursement is quick and I find policies affordable.
Insurer: Trupanion
By: Lynn
My premiums have almost doubled.
My premiums have almost doubled. I went from paying $36 to $70 within 8 years.
Insurer: Trupanion
By: Alicia
This has been the best thing I have ever done for our dogs and for us.
This has been the best thing I have ever done for our dogs and for us. It gives peace of mind, knowing that we can make decisions based on need, not our finances.
Insurer: Trupanion
By: Patricia
Too expensive for us but Alexis was very helpful.
Too expensive for us, but Alexis was very helpful.
Insurer: Trupanion
By: Charlie
Always satisfied
Always satisfied
Insurer: Trupanion Canada
By: Beverley
Because of the difference between the costs as advertised on the website and the real life costs.
Because of the difference between the costs as advertised on the website and the real life costs. On the website, it says the costs of your pet's insurance will never increase no matter how many claims you have. We had one episode with our dog and the insurance has gone up 3 times since last summer when it happened.
Insurer: Trupanion Canada
By: Pierre
Despite increasing premiums I find the security of having Trupanion at my back in caring for my precious dog comforting.
Despite increasing premiums I find the security of having Trupanion at my back in caring for my precious dog comforting.
Insurer: Trupanion Canada
By: Anne
Quality Coverage
Enrolment was a simple yet informative process. Their was no hassle and the representative was kind and courteous. I found the rates to be reasonable and the coverage to be comprehensive when compared to other companies. When peace of mind regarding quality coverage is desired, Trupanion stands out when measured against the rest.
Insurer: Trupanion Canada
By: Lachet
Good solid insurance with good customer service.
Good solid insurance with good customer service... but expensive
Insurer: Trupanion Canada
By: Shari