Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


June 03, 2020

Brian was very knowledgeable and patient able to answer all of my questions.

Brian was very knowledgeable and patient, able to answer all of my questions. Pricing and coverage seemed fair.

Insurer: Trupanion

By: Jane

Useful
June 03, 2020

Device great cost high

Device great cost high

Insurer: Trupanion

By: Joseph

Useful
June 03, 2020

For a premium of almost $70 per month I don't seem to be getting much out of this.

For a premium of almost $70 per month, I don't seem to be getting much out of this. You guys have definitely come out ahead on this one. I can't in good faith recommend this company to anyone.

Insurer: Trupanion

By:

Useful
June 03, 2020

I had a very good experience with Trupanion toward the end my previous dog's life.

I had a very good experience with Trupanion toward the end my previous dog's life. Claims were reimbursed quickly and without trouble. I believe I got my money's worth from the insurance over time.

Insurer: Trupanion

By: Aaron

Useful
June 03, 2020

I have had a positive and fair experience with Trupanion and I believe it is the best quality for value for a pet.

I have had a positive and fair experience with Trupanion, and I believe it is the best quality for value for a pet.

Insurer: Trupanion

By: Alana

Useful
June 03, 2020

The policy prices coverage and deductibles are very competitive.

The policy prices, coverage and deductibles are very competitive. The communications. I have received are always relevant and never pushy. I love getting the information about the renewal of policy a whole month beforehand because it makes planning easier. I just used your Live Chat and your representative (Linda) was helpful, knowledgeable and able to make the change I needed on the spot. Such great costumer service.

Insurer: Trupanion

By:

Useful
June 03, 2020

Can't put a price in peace of mind!

Can't put a price in peace of mind! I can focus on Lily and her health not the cost!

Insurer: Trupanion Canada

By: Cathy

Useful
June 03, 2020

the help was phenomenal very understanding and informative customer service representative.

the help was phenomenal, very understanding and informative customer service representative.

Insurer: Trupanion Canada

By:

Useful
June 03, 2020

Impressed with AKC Pet Insurance

I just want to convey how impressed I am with AKC Pet Insurance. The turn around on claims filed is astounding! There is never a problem for coverage for any of my pets' illnesses. And, I am delighted with the basic health care provided for my pet!

Insurer: AKC

By: Cynthia

Useful
June 02, 2020

Great company after initial nightmare sorted out.

I was super excited to see that Nationwide offers wellness and reimburses 90% of covered expenses. The monthly rate is reasonable and the deductible is reasonable as well. However, it is advertised that medical records are not needed to submit claims. Upon submitting my first claim, I got a notification that medical records were needed. Then when I sent them in I got a notification that they were only partial. The entire, complete record had been sent in. Emailing customer service was a nightmare. All they would tell me was that the claim was denied due to incomplete medical records. They could not tell me what was still needed. After months of frustrating emails, I finally called and talked to someone. They fixed my issue immediately and from then on I have had no problems. Submitting claims is super easy through the vitus vet app on my phone. Reimbursements can be automatically sent to my bank account which is very convenient. I'll be honest, I was ready to cancel my insurance and ask for my money back until I talked to customer service on the phone. Now I'm glad i didn't, as I have been reimbursed for every claim I have filed so far.

Insurer: Nationwide

By: Amber

Useful

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