Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,094 total
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THEY DON'T PAY
The literal WORST insurance to have. A friend spoke highly of them so I decided to give them a try for one of my pets even though I was satisfied with my other pet insurance I have had for my other cat. In the 2 years that I paid almost $80 a month I had one claim with them and they refused to pay it. My cat went to the vet for unknown medical reason showing a symptom of vomitting. They checked him out and could not find a cause nor a diagnosis and he basically just got over it. But Trupanion took a good and thorough amount of time scouring his historical medical records looking for a REASON NOT TO PAY. They justified a denial because my cat had historically had an issue with vomitting from a hairball. SERIOUSLY! History of vomitting was their reason of denial. So I got stuck with the $300 vet bill. Effectively they have made that money from me in 4 months of those 2 years that I have paid $80 per month and he has literally been to the vet ONCE because he is healthy, They are useless and NOT to be trusted. I'm sure they spent more money on staffing salary to scour the medical record and find a reason not to pay me than they would have if they sent me a check for $200. And frankly the reason is not a good one. I would completely agree if it was an actual diagnosed preexisting condition, but frankly I consider this borderline theft. Which BTW...does anyone know a cat that has not vomitted from a hairball? Just curious! I would say who my other insurance is that has treated me really well but I don't want to discredit my very well earned and deserved review.
Insurer: Trupanion Canada
By: Polly
Coverage is a life saver for large breads!
My Great Dane suffers from severe allergies and nationwide allows him to get the help he needs while making it affordable for us.
Insurer: Nationwide
By: Nichole
I'm very satisfied with the service
I love this company. Submitting claims are so easy and I get my reimbursements quickly. My monthly payments are very competitive and the coverage is excellent.
Insurer: Nationwide
By: Ariel
Not worth your money.
Ahhh. I had ASPCA pet health insurance for my English bulldog for almost 8 years, all his life since I got him at 4 months. Hardly ever used it. Was paying about $88 a month. Yea $88 a month for 8 years. Do the math.. omg a lot! Well one night my dog collapsed and stopped breathing, went to the ER, he spent the night, next day more tests, etc... long story short he was diagnosed with a heart disease almost $4,000 later. Ok no problem, I have pet insurance..... hahahahhaha sike!!! Not too much. They only covered $500 because they considered it a preexisting condition and going forward anything having to do with his heart, ie heart meds or any echo testing would not be covered. WTH! So when I called and talked to a rep, the way they tried to keep me on the insurance as by saying, "ohh but we cover cancer!" Really!!!!!! That's your silver lining!!!?? HOW DARE YOU...!!!!? Heartless. And that's why I said
Insurer: ASPCA
By: Concepcion
Caring Staff
They have always been helpful, considerate and explain everything to where we can understand, gives advise for us to be able to make mindful decisions in the care of our pets. Puts us and our pets first & always follow up with an email. Even though they are expensive they are worth your pet having people that don't just treat you as a number but treat you and your pets with the out most importance.
Insurer: Embrace
By: Lydia
Wow so easy
I am so glad I chose Trupanion even though my employer offers some other insurance company. This is the most tech-savvy insurance company I’ve ever used, and you feel they really care for your loved one.
Insurer: Trupanion
By: Danny
Easy to submit bill and receive payment
I have had Nationwide Pet Insurance for 7 years and have always used it and it is well worth the price. I would never go without pet insurance again.
Insurer: Nationwide
By: Lois
Awesome service
Our poor Maisy had unexpected complications after her spay- thank goodness we had Nationwide pet insurance. They really came through for us. It was a blessing To have insurance for Maisy so I could focus on her healing and not have the worry of any financial obligations. Thank you Nationwide!
Insurer: Nationwide
By: Rhonda
Raised my premium 60% after 8 years as no claim customer!
Shame on this company...I have been a customer for 8 years with no claims n when I moved from NY to Az they raised my premium 60% with garbled explanation of more expensive in AZ than NY??? No additional service just insurance company greed.
Insurer: Embrace
By: Gail