Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,105 total
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Trupanion is a lifesaver!
Great experience! Funds deposited quickly.
Insurer: Trupanion
By: Tina
Effective Claims Process
Quick, easy and efficient when linked with my Pet's medical history at my veterinary office.
Insurer: Trupanion
By: Vicki
Fast claim processing
Vet filed claim at time of service and I had payment within a week or so.
Insurer: Trupanion
By: Robert
Everyone I have contacted at Trupanion has been caring and kind they truly care about the pets they insure and my claims were approved within a week of submitting and the money was in my account.
Everyone I have contacted at Trupanion has been caring and kind they truly care about the pets they insure and my claims were approved within a week of submitting and the money was in my account. It's so reassuring to know when your animal is sick that you can get them the care they need.
Insurer: Trupanion
By: Shelli
Additional claim under original
I sent in the receipt and it was applied and the money was received within less than a week. Great experience.
Insurer: Trupanion
By: Jon
Claims
Prompt response and payment. Best decision I made for my dog and bank account!
Insurer: Trupanion
By: Hilary
Thanks keep it up!
Great to work with FAST to pay
Insurer: Trupanion
By: Gayle
Easy process. Quick refund.
Glad I went with Pets Best! Once the process is easy & the money gets direct deposited into my account within a week. Definitely recommend
Insurer: Pets Best
By: Rosanna
Easy and fast
The process was easy, emails for prompt and clear to understand, refund took only about 1 week. Excellent service and medical coverage for our dog.
Insurer: Pets Best
By: Lisa
Very fair and very fast payment once claims were submitted!
Very fair and very fast payment. Had a check in my hand within 2 weeks after claim filed. Thank goodness for Nationwide Pet Insurance. We were looking at a cost of $6000 for Ozzy's TPLO surgery so the insurance helped a lot.
Insurer: Nationwide
By: Phyllis