Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,105 total


October 11, 2019

Completely true to their word!

The entire process was so easily and so fast! I sure wish him an medical insurance operated this way. Claims were processed quickly and explained clearly. Thank you Trupanion for removing that stress.

Insurer: Trupanion

By: Jason

Useful
October 11, 2019

First payment received

I have made 34 claims since getting my puppy in June I love how fast it is. I or my vet just sends the invoice and wait a few weeks and bomb check daisy!!!!

Insurer: Trupanion

By: Meghan

Useful
October 11, 2019

TruPanion Peace of Mind

Claims taken care of fast. Easy process. Great service.

Insurer: Trupanion

By: Kim

Useful
October 11, 2019

They care

The folks at the Emergency Clinic were able to file online and I received the funds within a couple of days. I always appreciate the email that comes from Trupanion where they mention my dog directly, making me feel that the company really does care.

Insurer: Trupanion Canada

By: Debra

Useful
October 10, 2019

my experience with Nationwide has been wonderful

Buying pet insurance was the smartest thing it did. Nationwide claim processing is easy and the turnaround service on the claims is quick.

Insurer: Nationwide

By: Marge

Useful
October 10, 2019

easy to submit claim, and fast. returns payment

submitted claim through the app and fast return on payment.

Insurer: Nationwide

By: Angela

Useful
October 10, 2019

Thank you for a great Program!

Nationwide, Wow you have become better since our first year. I have payroll deduction. No claim forms, your app is allows me to post immediately, you have partnered with Chase, Payment in less than 3 weeks instead of 6 weeks. I did notice that a claim during the Summer, you paid for her nail clipping but on my last claim you paid a smaller portion of the clippings. Husband and I are getting older and we prefer the vet handle clipping her nails. Overall, this program is outstanding and I highly recommend for all dog owners.

Insurer: Nationwide

By: Christine

Useful
October 10, 2019

Getting better processing claims.

You are getting better at sending out payments for cleaning.

Insurer: Nationwide

By: Steven

Useful
October 10, 2019

Trupanion is a lifesaver!

Great experience! Funds deposited quickly.

Insurer: Trupanion

By: Tina

Useful
October 10, 2019

Effective Claims Process

Quick, easy and efficient when linked with my Pet's medical history at my veterinary office.

Insurer: Trupanion

By: Vicki

Useful

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