Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
Other Categories
worth it
Very responsive customer service and customer relations. Excellent at reimbursement in timely manner and educating customer about pet care and services available.
Insurer: Nationwide
By: carol
Great Investment For Pets
I got the $650 Wellness for my new pup. Embrace reimbursed everything needed for shots, etc. Program works as described. Took about 2 weeks as expected. Also, customer service keeps you abreast of the process. Thanks, Embrace.
Insurer: Embrace
By: Stephen
Best decision ever!
This company has really been amazing to me and my fur baby. Quick and easy claims/returns process. They even checked in to make sure my pup was feeling better!
Insurer: Healthy Paws
By: Marissa
Great Service
The whole process works perfect every time I need to take my dog to the vet. I inform the vet I have Trupanion when I make my appointment and it's taken care of by the time we leave.
Insurer: Trupanion
By: Christopher
Very easy to submit invoices.
Very easy to submit invoices. Very fast refunds. Thank you.
Insurer: Trupanion Canada
By: Deborah
Assistance is quick.
Assistance is quick. I am happy with the professionalism. The monthly payment is high. I have paid almost 80.00/mo for a very long time with no claims.
Insurer: Trupanion
By: Lisa
1 st time user was easy.
1 st time user was easy.
Insurer: Trupanion
By: DENNIS
I love having Trupanion insurance for my
Always so easy. Never any negative feedback from the vet about payments, making using this insurance a breeze!
Insurer: Trupanion
By: Darla