Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


February 06, 2020

Such a relief!

My Vet was able to submit a claim same day and it processed within hours! We had money back in our account auto deposited within 48 hours. It's so amazing! I'm so glad we trusted Trupanion to cover and protect our English Bulldog!

Insurer: Trupanion

By: Kelsay

Useful
February 06, 2020

Excellent all around service! Very happy

Excellent experience. We have had Trupanion for our dog since we literally got her and have never had to us. This was the first "claim" to put in and it was easy and everything went quickly and smoothly and my reimbursement was issued in a very quick time fashion. Excellent service and would definitely recommend to anyone who needs pet insurance! From a VERY happy and satisfied customer:) Joselyn Perry

Insurer: Trupanion

By: Joselyn

Useful
February 06, 2020

Payments are made promptly and with no hassle.

Payments are made promptly and with no hassle. It gives me great peace of mind knowing my dog will be able to receive veterinary care when there is an illness requiring surgery or lengthy care.

Insurer: Trupanion

By: Clarice

Useful
February 06, 2020

So easy and cheap!

The sign up experience was flawless and quick thanks to Patricia Ostazewski’s expertice and past veterinary experience. I feel confident that if there’s ever a health concern with my dog Motown’s health that it won’t be a financial burden on me to make him well again.

Insurer: Prudent Pet

By: Billy

Useful
February 06, 2020

Sign up was easy

Sign up was easy, hopefully we will never need it. If we do we will see how Prudent performes.

Insurer: Prudent Pet

By: Joel

Useful
February 06, 2020

Easiest Claims Process Ever!!

I was delighted on how easy the claims process was. My Vet submitted the claim and all I had to do was sit back and wait for the check; which was received in lightning speed to arrive. How I wish '�human healthcare insurance'� was this easy and quick!

Insurer: Trupanion

By: Kathy

Useful
February 06, 2020

Easy process

Easy process

Insurer: Trupanion

By: Denise

Useful
February 06, 2020

My vet recommended trupanion

the check arrived in a timely manner.

Insurer: Trupanion

By: Martha

Useful
February 06, 2020

My dog has been a patient for 5 years.

you always respond immediately and I get the check in no time at all that same month.

Insurer: Trupanion

By: Dominique

Useful
February 06, 2020

Very efficient and simple reimbursement system.

Very efficient and simple reimbursement system. This is a very valuable service!

Insurer: Trupanion

By: Lisa

Useful

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