Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

14,029 total


May 22, 2020

Nationwide Pet Insurance sets the standard for ease and convenience.

When one of our cats broke her leg, it was relieving to know we had insurance, but I couldn't help but wonder how long it would take for the reimbursement. Luckily, claim submission was simple and straight forward and I received my reimbursement within weeks.

Insurer: Nationwide

By: Andrew

Useful
May 22, 2020

Working very well

Everything has been going very well. Love the ease of submitting claims on the app.

Insurer: Nationwide

By: Greg

Useful
May 22, 2020

We made the right choice to go with ASPCA pet insurance. .

Easy to file a claim and fast payouts. Wish we had insurance for our previous dogs.

Insurer: ASPCA

By: Yoshi

Useful
May 22, 2020

Simple and Fast

Nationwide Pet Insurance makes submitting a claim simple and fast when it's the last thing you want to worry about after your fur baby has been sick.

Insurer: Nationwide

By: Shauna

Useful
May 22, 2020

Filing the claim was easy and my payment came quickly.

Very quick turnaround from filing to my reimbursement.

Insurer: Nationwide

By: Joanne

Useful
May 22, 2020

Peace of mind in the form of pet insurance

I got full coverage which includes well checkups , most comprehensive for a reasonable monthly fee. I’ve submitted a couple of claims which have been easy to file and paid into my account very quickly. I’m Recommending it to all my friends and relatives.

Insurer: Nationwide

By: Cruz

Useful
May 22, 2020

So easy!

Submitting claims was so easy! I either took a picture on my phone or scanned in the receipt from the vet, and in 2 days, I got confirmation. And once I met the deductible, the reimbursement check only took a few days to arrive.

Insurer: Nationwide

By: Mary

Useful
Verified May 22, 2020

Excellent Pet Insurance

Trupanion has been insuring my dog since the first day we brought him home. Their customer service is the friendliest and most knowledgeable that I have come across. Their claims processing turnaround is very quick. I highly recommend them for your pet.

Insurer: Trupanion

By: Virginia

Useful
May 22, 2020

Best pet insurance company

I was so glad I had this insurance. My little 8 lb Maltese/Yorkie got a hold of a 2 inch chicken thigh bone and swallowed it whole. She had to have immediate surgery to remove it from her stomach. I turned in the bill to insurance and had reimbursement within a couple of days. No problem with the claim at all. Awesome ins.

Insurer: Healthy Paws

By: Pam

Useful
May 22, 2020

So quick and easy!

Third time was a charm! The first two pet insurance companies that I tried were such a hassle to deal with. Healthy Paws makes it so easy! Just download their app... when you have a new claim just take a picture of the invoice through their app and hit send. You will receive emails saying they have received your claim, then another that they are reviewing it, then a final one saying it’s been completed. At that point they will either send you a check for reimbursement or you can have it direct deposited into your account. Healthy Paws has always been very fair with reimbursement. It is such a quick an easy process... I highly recommend Healthy Paws for your fur babies!

Insurer: Healthy Paws

By: Leila

Useful

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