Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Amazing
Thanks so much for all you do. This claim was paid within 48 hours.
Insurer: Nationwide
By: Joyce
Fully Satisfied Cat Parent
Once again, Nationwide Pet Insurance (formerly VPI) did a great job processing our claim quickly (within 2 days) and sending payment quickly (within 1 week). We have had this insurance since we adopted our cat almost 6 years ago, and we have not regretted it! It is very comprehensive in terms of the coverage and we have found the claim process to be very easy. This insurance has saved us quite a bit of money and provided peace of mind of us as "pet parents."
Insurer: Nationwide
By: Danis
Tip Top and Timely
The claim submission, review and reimbursement process is so easy and quick. I’m constantly singing Nationwide’s praises when it comes to pet insurance. My only dislike is that I have to log in to accept payment once it has been created. I’d much prefer it just go into my linked account without me needing to accept it.
Insurer: Nationwide
By: Eric
I've never had a positive experience with an insurance company until Nationwide
Seriously. Nationwide has been easy to work with and navigate. They are incredibly timely with insurance refunds and I cannot recommend them enough! I try to get all my friends and family with pets signed up!
Insurer: Nationwide
By: Beth
When my dog got really sick, I was very impressed with the speed at which my claims were processed.
Thank you! Getting my reimbursements for big expenses so quickly was tremendously helpful.
Insurer: Nationwide
By: Jolynne
Thank you
Thank you for making the claim process so easy and for the payment support, especially during such a hard time.
Insurer: Nationwide
By: Stephanie
Really impressed with the service
Overall I am really impressed with the service and fast turn around with getting check payments back. Thank you and keep it up. Best Jeremy
Insurer: Nationwide
By: Jeremy
Nationwide, I’m so glad I have you!
Nationwide has paid on my claims, exactly as they said and without question. My puppy is just finishing her first year, which is why i quickly met the deductible. Claim submission is fast and easy, and the turn around time to receive reimbursement is only a couple of days. That’s why I’m so glad I have this insurance!
Insurer: Nationwide
By: Judy