Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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Great customer service and prompt payment of claims.
This is the first experience I had had having insurance for pets. I am so grateful I elected to have it through my employer. Without it would have created a fina cial strain and even resulted in me electing to not get proper care for my dog. Nationwide has been excellent both in thier customer service and prompt payment of claims. The ability to submit claims electronicaly with payments made directly to my personal account, resulted in quick reimbursement to my upfront payments. As long as I have pets, I will maintain xocerage for them under Nationwide.
Insurer: Nationwide
By: Janet
Thank you!
Applying for insurance for my fur baby was easy, and the representative who I spoke to was friendly and extremely helpful. Submitting claims is an easy and painless process and for that, I am grateful.
Insurer: Nationwide
By: Yvonne
Great pet insurance
It is so great to get our refund in less than a week! We took our Archie our English Bulldog at the ER and the treatment was quiet expensive so we have to use the money that we're supposed to be for car payment. Since we got our refund in less than a week we didn't have to worry about the car payment which is awesome! And also the app made it so easy to submit the claim which is great! Thanks Nationwide.
Insurer: Nationwide
By: Rose
Nationwide helps ease stress when my pets are ill
There is enough stress when your pet is ill and you need to rush to the vet or ER. Knowing you are covered by Nationwide relieves some of the stress. My claim was easily filed and my reimbursement was in my bank account less than a week later. They are quick, easy and so friendly.
Insurer: Nationwide
By: Trisha
Great experience with Trupanion
Always an easy experience filing my claims and reimbursement is prompt.
Insurer: Trupanion
By: Ardele
Efficient & pleasant..
The gentleman i spoke to was very pleasant & helpful... I needed to get my monthly payments put on a different card AKC credit card so payments would go more smoothly It was simple & took only a few minutes .. He was a great ! Efficient & pleasant..
Insurer: AKC
By: June
Trupanion has been amazing during my dog's illness.
Trupanion has been amazing during my dog's illness. It has been very easy to submit invoices/claims online and the turnaround for payment is seamless and quick. The online chat service for customer care has also been easy and the reps I've "spoken" with have always been very helpful.
Insurer: Trupanion
By:
Great pet insurance that every pet should have
We have carried this insurance for all four of our dogs. We send in our claims and receive a payment within two weeks.
Insurer: Nationwide
By: Jennifer
Great experience with Nationwide pet insurance.
We’ve had nothing but excellent service with Nationwide. I’ve submitted my claims online and they’ve been reimbursed in a timely manner.
Insurer: Nationwide
By: Karen
much easier than anticipated
I have never had pet insurance before with other pets. I am so thankful that this has been a positive experience. Emmett recently had to have surgery and we have not had any issues with getting claims paid quickly. I guess I was expecting it to be a hassle and it was definitely not. I have recommended Nationwide to all of my friends with pets. I am so pleased with the service.
Insurer: Nationwide
By: Anne