Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Peggy Snurr
I choose this rating because signing up for Trupanion for my pets was so easy. The process and also the information was such that I understood what I was reading. It was also very easy to adjust the deductible to what my family needed.
Insurer: Trupanion
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So glad I bought this insurance!
AMAZING! Customer Service. review to paid was fast and easy!
Insurer: Trupanion
By:
Why our two Black & Tans are covered.
The cost of coverage is easy to recoup given vet costs today. The process is simple. I pay my vet, submit a copy of the invoice to Trupanion and within a few days I'm reimbursed for covered expenses.
Insurer: Trupanion
By:
Easy and simple
The signup was easy and simple
Insurer: Trupanion Canada
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Easy to enroll. Great website.
Easy to enroll. Great website.
Insurer: Trupanion Canada
By:
Great coverage and easy claim process
This is the first time that I have had pet insurance, and I was initially worried about how it would work. But the claim process was easy to understand, and easy to submit. I had a decision back within a couple days, and a cheque in my mailbox within 5. It took a lot of the stress of my dog’s injury off my shoulders, as the financial part of it was one aspect I no longer had to worry about. I would recommend Trupanion insurance to anyone looking for peace of mind in regards to your pets.
Insurer: Trupanion Canada
By:
We are very pleased with the processing of our claim for emergency service for Tammy.
From the initial phone call through the payment of the claim, Trupanion was very kind and efficient. This reassures me that we are with the right pet insurance provider. Thank you so much.
Insurer: Trupanion
By: Ellen
The young lady who helped me rearrange my monthly payment source after the debit card I had been hacked and canceled was pleasant knowledgeable and efficient.
The young lady who helped me rearrange my monthly payment source after the debit card I had been hacked and canceled was pleasant, knowledgeable and efficient. I really wish my home and auto insurer had these kind of folks working for them.
Insurer: Trupanion
By:
I am still waiting for the feedback of the $50 lifetime deductable applied before
I am still waiting for the feedback of the $50 lifetime deductable applied before
Insurer: Trupanion
By:
I DO recommend Trupanion to all my friends and family.
I DO recommend Trupanion to all my friends and family... in fact it was a friend that recommended you to me. Your claim processing and payment delivery system is nothing short of miraculous. It works like ALL insurance should work...fast, efficient, fair. I understand how this works and why our premiums increase, but I do wish the increases would be less frequent. But all in all, I wouldn't have a pet without Trupanion. Just knowing I don't have to worry about my dogs health needs is incredible.
Insurer: Trupanion
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