Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


February 20, 2021

Easy to Enroll

Enrollment was easy.

Insurer: Trupanion

By:

Useful
February 20, 2021

A big thank you to the Trupanion team!

Really appreciate the convenience of online submissions right from the vet as well as the direct deposit into my account!

Insurer: Trupanion Canada

By:

Useful
February 20, 2021

Easy Peasy

Very easy to sign up and I love the fact that I have the option of using my bank account instead of a credit card. Awesome!

Insurer: Trupanion Canada

By:

Useful
February 20, 2021

Great Service!

I am very happy with Trupanion pet insurance. Claims for my dog's veterinary bills were submitted both by myself online and in some cases by the veterinary office were reimbursed to me electronically quickly. The online submission is easy and I have no troubles receiving payment for my claims.

Insurer: Trupanion Canada

By:

Useful
February 20, 2021

Thank goodness for Trupanion!

As always, my many claims are processed quickly and efficiently and I have payment in my bank 3 or 4 days after submission from my vet. I’d gladly recommend to any and all the importance of having insurance you can count on. I had no idea my puppy would have as many issues as she does and I don’t know how I would have afforded her care if I hadn’t decided when I first got her from the breeder that I should have Trupanion in case anything should happen. I’d rather have a monthly payment, even if it hurts a bit in the pocketbook, than to have medical issues come up unexpectedly and perhaps lifelong ones. Thanks Trupanion

Insurer: Trupanion Canada

By:

Useful
February 19, 2021

new puppy mother

easy and efficient...answered all my questions

Insurer: Trupanion

By:

Useful
February 19, 2021

Trupanion cares about my fur baby.

Trupanion cares about my fur baby. Does everything possible to make my mind at ease about the quality of concern with my pet. This is my 2nd time using Trupanion. Very satisfied with prices and processing claims. Thank u so much.

Insurer: Trupanion

By:

Useful
February 19, 2021

Always a great experience submitting claims.

Always a great experience submitting claims. Easy process and Trupanion is very efficient and quick to pay claims.

Insurer: Trupanion

By:

Useful
February 19, 2021

Always professional and the turn-around is very fast.

Always professional and the turn-around is very fast. I love the direct to vet payment option. Just wish more vets would allow it.

Insurer: Trupanion

By:

Useful
February 19, 2021

Mac

Prompt response to the claims, less than a week had my reimbursement in my account. Thanks Trupanion.

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.