Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


February 19, 2021

new puppy mother

easy and efficient...answered all my questions

Insurer: Trupanion

By:

Useful
February 19, 2021

Trupanion cares about my fur baby.

Trupanion cares about my fur baby. Does everything possible to make my mind at ease about the quality of concern with my pet. This is my 2nd time using Trupanion. Very satisfied with prices and processing claims. Thank u so much.

Insurer: Trupanion

By:

Useful
February 19, 2021

Always a great experience submitting claims.

Always a great experience submitting claims. Easy process and Trupanion is very efficient and quick to pay claims.

Insurer: Trupanion

By:

Useful
February 19, 2021

Always professional and the turn-around is very fast.

Always professional and the turn-around is very fast. I love the direct to vet payment option. Just wish more vets would allow it.

Insurer: Trupanion

By:

Useful
February 19, 2021

Mac

Prompt response to the claims, less than a week had my reimbursement in my account. Thanks Trupanion.

Insurer: Trupanion

By:

Useful
February 19, 2021

The Cadillac of pet insurances! Get it!

My vet has trupanion express so all I pay is my balance after insurance is applied! Super easy and convenient. When I have used vets that do not have that claims are dealt with swiftly and payment quick!

Insurer: Trupanion

By:

Useful
February 19, 2021

Because I’ve always received good customer service and vet direct payment

Because I’ve always received good customer service and vet direct payment

Insurer: Trupanion Canada

By:

Useful
February 19, 2021

Easy steps for Enrolment

Very simple process to enroll our puppy and we were able to choose the deductible that we are comfortable with

Insurer: Trupanion Canada

By:

Useful
February 19, 2021

Thank you for being there.

No hassle. Quick and easy submission and payment. Thanks!

Insurer: Trupanion Canada

By:

Useful
February 18, 2021

Providing great customer service!

Received an email with claim information right away and refund sent quickly.

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.