Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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real good.
I forward my billing to the company and it seems to get processed right away.
Insurer: Trupanion
By:
Excellent customer service employees have big hearts when I was so stressed about my small dogs fractured leg.
Excellent customer service employees have big hearts when I was so stressed about my small dogs fractured leg. Insurance was processed fast and 90 percent refund is on its way ! Thanks Trupanion
Insurer: Trupanion
By:
Fast repayment
Fast payment and great service!!!
Insurer: Trupanion
By:
Great Experience with Trupanion.
my poor dog has gastritis and colitis and was very ill. They were very efficient and I received my payment promptly. Very pleased. Have recommended them many times.
Insurer: Trupanion
By:
Great first time experience
My vet sent in the claim and I paid the difference. Trupanion paid exactly what I was expecting them to. Very easy process.
Insurer: Trupanion
By:
Thank you, Trupanion!
I still can’t believe that it took only 5 minutes to submit my claim using the app. Two days later I got an email that my check was in the mail! My little guy’s sudden illness and hospitalization was extremely stressful for both of us. With Trupanion, I didn’t have to worry about how I would pay for his care. Thank you!
Insurer: Trupanion
By:
Would recommend highly.
Trupanion is a seamless. Each transaction is handled quickly, efficiently and easily by the customer service reps. Communication is transparent. It is one of the best companies I have ever dealt with.
Insurer: Trupanion
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Benefits are great direct billing is a definate asset
Benefits are great, direct billing is a definate asset
Insurer: Trupanion Canada
By:
Easy claim processing
Fortunately everything was processed through my vet's office so it was an extremely easy process; however, I did opt to pay upfront due to the deductible.
Insurer: Trupanion Canada
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