Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


March 10, 2021

It was easy

It was easy

Insurer: Trupanion Canada

By:

Useful
March 10, 2021

Easy and fun

It was very easy to register my dog and the information regarding the insurance's covering were very easy to understand.

Insurer: Trupanion

By:

Useful
March 09, 2021

Grateful

Extremely prompt and efficient reimbursement. Greatly appreciated.

Insurer: Trupanion

By:

Useful
March 09, 2021

They are so accommodating and quick with the reimbursements!

They are so accommodating and quick with the reimbursements!!

Insurer: Trupanion

By:

Useful
March 08, 2021

A nice peace of mind, but keep raising rates significantly each year (35% this year)

I have mostly been very pleased with the peace of mind and ease of Healthy Paws. I've had years where I've had a $1000 or more in reimbursements. I'm not sure if it's because I actually put in claims or if it's that my cat is now 12 years old but they raised my policy monthly premium from $73 to $99. I have a 7 yr old and 12 yr old cat. The 7yr has had no claims. I've been a client for 10 years for the older cat.

Insurer: Healthy Paws

By: J

Useful
March 07, 2021

Awesome pet insurance! Worth every cent!

The best decision I made was to purchase pet insurance when I got a puppy! It's so easy through payroll deduction too!

Insurer: Pets Best

By: Jamie

Useful
Verified March 07, 2021

Quick and easy.

My dog Berkley had a mild laceration in his right eye and was scratching a lot. So I took him to the vet immediately and had him checked up and they did an ear cytological test and it turns out he also had ear infection in both ears. So they prescribed eye meds, ear meds and something for the pain. The vet tech ran the invoice through Trupanion and immediately I received a text message and an email message letting me know what was covered and what not. I only had to pay a little over $20. Great! Very pleased! Went home to take care of my pup an pamper him.

Insurer: Trupanion

By: Edda

Useful
March 07, 2021

New puppy!!

Very easy to sign up!!

Insurer: Trupanion

By:

Useful
March 07, 2021

Very Satisfied!

Fast response to claims and payment

Insurer: Trupanion

By:

Useful
March 07, 2021

Great experience on our 1st claim.

My dog had to have emergency exploratory surgery on Wednesday night and the money had been reimbursed to us within a few days. Definitely would recommend Trupanion to anyone!

Insurer: Trupanion

By:

Useful

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