Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Very Satisfied!
Fast response to claims and payment
Insurer: Trupanion
By:
Great experience on our 1st claim.
My dog had to have emergency exploratory surgery on Wednesday night and the money had been reimbursed to us within a few days. Definitely would recommend Trupanion to anyone!
Insurer: Trupanion
By:
Trupanion is the best
Quick and easy transaction
Insurer: Trupanion
By:
Best Pet Insurance
Right from the outset I have been extremely happy with my Trupanion experience. There has never been any question about a claim and it is so simple to pay my bill at the vet as the claim portion is immediately taken off.
Insurer: Trupanion Canada
By:
Indolent Eye Ulcer
Super easy experience. Vet put in the claim and I got notification it was being reviewed and then received notification of check being sent out. Can not ask for a simpler no worry claim.
Insurer: Trupanion Canada
By:
Quick and easy claims process
Our latest claims experience was extremely quick and easy. Within 24 hours, our claim had been approved. And by the start of the following week, our deposit was sent.
Insurer: Trupanion Canada
By:
Refreshing experience.
Vet submitted claim, good updates from insurer, prompt payment. Couldn’t have been easier.
Insurer: Trupanion Canada
By:
Healthy paws literally saved Betsy’s life
I cannot say enough good things about healthy paws. Without this insurance I wouldn’t have been able to afford to treat my dog’s pneumonia and I would have had to put her down or let her die. In the past month Betsy’s treatment has included emergency room visits, hospital stays, oxygen chamber , meds, X-rays , and blood work . The cost to date is close to $10,000 and still counting. I charge the visit and file the claim immediately. I have been receiving claim payments deposited directly into my bank account within 2-3 days of filing the claim. The coverage amount is unlimited. The things that are not covered are the office visits/consult and the typical well care like vaccines and prevention. That is small concession to make to have all the other benefits. I had another Shihtzu prior to Betsy who had pet insurance from another company that started with a “V” . They always seemed to find a reason not to pay a claim. I urge anyone with a pet to consider this company. I have recommended them to many of my friends who have pets and they have been happy with them as well.
Insurer: Healthy Paws
By: Francesca