Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Easy
Everything was easy. No problems. Like the ability to choose the deductible amount.
Insurer: Trupanion Canada
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Enrolment requirements
It was very quick and easy to enroll. However, I did not understand that I couldn’t enroll my new pet until I actually had paid for him. I used the chat feature and spoke with Tim who kindly canceled my enrolment and I will reapply once I actually pay and pick up my kitten. Luckily I asked this question based on feedback from some social media posts about the 30 day waiting period.
Insurer: Trupanion Canada
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Trupanion makes filing a claim easy.
Easily done, quickly notified of claim being received, the claim was directly forwarded through my veterinary hospital so I had no paper work to fill out, everything was done at the clinic and on site. Overall it was seamless to send in the claim.
Insurer: Trupanion Canada
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My husband is out of work.
My husband is out of work. We got behind in our payments and you gave us some time to come up with the money and keep our insurance for our 2 King Charles Cocker Spaniels.
Insurer: Trupanion
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No fuss, no muss!!
Every thing was fast and easy. I loved the direct deposit into my account.
Insurer: Trupanion
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Easy and understandable transaction
Easy and understandable transaction
Insurer: Trupanion
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I have a designer dog.
I have a designer dog. She is a Morky which a mix of Maltese and Yorkshire. I love her dearly but, she has numerous medical issues. I have managed to control these issues for the most part through care and maintenance keep her issues in mind. She has been healthy for the most part. When she does have an issue however, it is very expensive to treat it. She has been covered with Trupanion since she was a puppy. It has helped greatly with the expense. Plus I don't get an argument I submit my invoices and I am paid promptly. Thank you so much.
Insurer: Trupanion
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