Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


March 23, 2021

Compassionate and Supportive

Trupanion employees have been very helpful with speedy responses to all questions and payment processes. They always ask how our dog is doing. Thank-you for your support and being so kind and caring.

Insurer: Trupanion Canada

By:

Useful
March 23, 2021

Claim

Quick payment/easy to use app

Insurer: Trupanion

By:

Useful
March 23, 2021

Quick reply while at the Vet for the diagnosis and reimbursement.

Quick reply while at the Vet for the diagnosis and reimbursement. Trupanion paid the Vet directly for reimbursement portion which lowered my out of pocket right on the spot, just like when I'm at the dr for myself... it was fantastic!!

Insurer: Trupanion

By:

Useful
March 23, 2021

Thanks, Trupanion!

Very quick and accurate response & payment. Many thanks for great service!

Insurer: Trupanion

By:

Useful
March 23, 2021

Mrs

Easy to follow amd I received an email immediately

Insurer: Trupanion Canada

By:

Useful
March 23, 2021

Excellent Service

Excellent. Simple process to put in claim and turn around of payment with 48 hours.

Insurer: Trupanion Canada

By:

Useful
March 23, 2021

Trupanion is great

Online easy to claim quick response money indirect deposit quickly

Insurer: Trupanion Canada

By:

Useful
March 23, 2021

Great Pet Insurance!

Billing and claims are always easy and timely. I even tell total strangers about Trupanion.

Insurer: Trupanion

By:

Useful
March 23, 2021

East to submit charges Quick turnaround Happy with reimbursement Just wish not so expensive each month but live in NY

East to submit charges Quick turnaround Happy with reimbursement Just wish not so expensive each month, but live in NY

Insurer: Trupanion

By:

Useful
March 23, 2021

Great Service!

Expedient service with claim review and payment and clear explanation when a claim is declined.

Insurer: Trupanion

By:

Useful

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