Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,015 total
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Excellent service and prompt
Excellent service and prompt reimbursement on qualified medical expenses.
Insurer: Fetch
By: Sabina
EXCELLENT SERVICE!
EXCELLENT SERVICE AND REIMBURSEMENT PAYMENTS ARE EXTREMELY QUICK
Insurer: Trupanion Canada
By: Vera
Penny's Allergies
Could not have been easier. Less than three minutes to upload the invoice; claim paid within 24 hours (on a weekend). Customer service was easy to work with to do initial set up. Did no use the Pet Insurance Review -- recommended by the vet.
Insurer: Trupanion
By: Steve
Best Pet Insurance Out There
Great customer service, very quick response and payment even before leaving the vet clinic! Kudos to all of you working at Trupanion, making our lives easier!
Insurer: Trupanion Canada
By: Kathy
Excellent Service
You guys are awesome can not complain and always there for Luna. I like it that the Vet can direct bill u. Thatâs the best. I recommend my friends to go with you guys. Thank you for caring
Insurer: Trupanion Canada
By: Melissa
Quick and efficient
Quick and efficient
Insurer: Trupanion
By: Barbara
Easy company to work with
It is extremely easy to upload a claim and receive payment .
Insurer: Trupanion
By: Doris
Vet recommended pet Insurance.
Just set up account, was easy and I like the fact I could set my own deductible amount, Trupanion came highly recommended by my vet.
Insurer: Trupanion
By: Eric
Insurance, Best decision ever!
Once I submitted my claim, it was the fastest turn around time ever. Trupanion responded immediately of course but then after telling me that they had approved my claim the money was in my bank account within 24 hours. I was very impressed. I have had insurance on my animals since I adopted them so now 10 years I've been with Trupanion and I will never not have insurance on my babies. It was the smartest investment I have ever made for having animals. I never worry about having to make difficult decisions when it comes to my dogs medical needs. Trupanion has been there for thousands of dollars in difficult decisions which made them easy.
Insurer: Trupanion
By: Virginia