Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


May 06, 2021

Easy claim submission and payment

My vet submitted our invoice and the claim was reviewed within minutes and our vet was paid directly.

Insurer: Trupanion

By:

Useful
Verified May 06, 2021

Great and hassle free process

Was happy to have part of the charges covered. It was extremely easy to file the claim and payment was fast.

Insurer: Trupanion

By:

Useful
May 06, 2021

Trupanion insurance to the rescue!

Bert has been losing weight and was seen 3x by his family vet. After his 3 yr old shots he became lethargic and started having seizures, I needed to take him to the ER Vet and he had to stay a few days. They were able to diagnose him but it took many tests and medications and the bills were over 6 thousand dollars. Good thing I have a doggie AMEX card. After he was back home and stable I completed the online form and was paid in less than a week. This is the first time I have had dog insurance for my guys and I am impressed. It does not cover the regular vet exams but when you have a true emergency, it is great coverage.

Insurer: Trupanion

By:

Useful
Verified May 06, 2021

Great Service

Claim payment was quick and easy. Thank you!

Insurer: Trupanion

By:

Useful
Verified May 06, 2021

Thank you!

I was afraid the claim would get a lot of push-backs and possibly end up not getting reimbursed. Im glad it was easy to submit the claim, the verification process was fairly quick and getting reimbursed was even faster. All I had to do was submit the paperwork and Trupanion took care of the rest. Thank you.

Insurer: Trupanion

By:

Useful
May 06, 2021

Very pleased

Smooth and transparent. Very quick processing

Insurer: Trupanion

By:

Useful
May 06, 2021

Excellent provider; on all fronts.

The communication once a claim is sumbitted is amazing. Payment is quick.

Insurer: Trupanion

By:

Useful
May 06, 2021

Fast and Easy

The experience was hassle free. I love that I received text messages about the claim and it was fast and easy.

Insurer: Trupanion

By:

Useful
May 06, 2021

Fast and easy

The whole process was fast and easy. Thanks.

Insurer: Trupanion

By:

Useful
May 06, 2021

Easy peasy!

Easy. Vets send in the info, cheque comes in the mail!

Insurer: Trupanion Canada

By:

Useful

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