Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


Verified May 08, 2021

Highly satisfied with Trupanion.

We have been insured with Trupanion for over 5 years and this is the first time we have had to submit a claim. We couldn’t be more satisfied. Approval came within a few days after uploading the invoices and funds were deposited in our bank account shortly thereafter. We would definitely recommend Trupanion.

Insurer: Trupanion

By:

Useful
Verified May 08, 2021

I have had my policy for 8 years only having to use it once early on!

I have had my policy for 8 years only having to use it once early on! Unfortunately my furry son has not been well during the last week and has spent much time at the vet! I am grateful I can submit my receipts for monies paid and can look forward to a reimbursement for all minus the $200 deductible per illness! I look forward to a speedy payment! Thank you! I’ll continue to recommend Trupanion to my friends and family!

Insurer: Trupanion

By:

Useful
Verified May 08, 2021

Super fast payment!

It was so easy and payment was fast!

Insurer: Trupanion

By:

Useful
May 08, 2021

Trupanion is a great Pet Insurance!

Easy, quick & informative! Awesome!

Insurer: Trupanion Canada

By:

Useful
Verified May 08, 2021

Quick, convenient and professional!

All I did was submit the vet bill and Pumpkin figured out everything and sent the check in an e-Mail.

Insurer: Pumpkin

By:

Useful
Verified May 07, 2021

Very easy claim and fast response

It was super easy. I called the vet and they submitted the claim. It took less than 24 hrs for a response

Insurer: Trupanion

By:

Useful
Verified May 07, 2021

Very happy how fast claims were processed.

Very happy how fast claims were processed.

Insurer: Trupanion

By:

Useful
Verified May 07, 2021

Another great experience with Trupanion

After bringing my dog to the vet and obtaining necessary medications, the veterinary office contacted Trupanion while I was there and was able to have my amount due reduced considerably. It was surprisingly quick and very much appreciated.

Insurer: Trupanion

By:

Useful
Verified May 07, 2021

Great company

Quick processing.

Insurer: Trupanion

By:

Useful
May 07, 2021

Easy and quick great staff

Easy and quick, great staff

Insurer: Trupanion Canada

By:

Useful

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