Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

13,061 total


April 28, 2021

Trupanion lived up to their claims.

Trupanion has been very efficient and clear in handling my claims. After the initial claim the subsequent claims were processed and my account credited within a few days. They answer their phones, and everyone I spoke with was always clear and competent. I would highly recommend them.

Insurer: Trupanion

By:

Useful
April 28, 2021

Excellent service

Very fast response with reimbursement

Insurer: Trupanion Canada

By:

Useful
April 27, 2021

Highly recommend !

Excellent coverage and quick payment

Insurer: Trupanion Canada

By:

Useful
April 27, 2021

Mick the Malamute sore paw

Was great as i waited in car and watched it be processed email and app Thanks Trupanion

Insurer: Trupanion Canada

By:

Useful
April 27, 2021

Trupanion is so easy to work with!

Easy to file and super fast reimbursement!

Insurer: Trupanion

By:

Useful
April 27, 2021

Amazing service. Top in the industry.

So simple, so fast, no quibbles.

Insurer: Trupanion

By:

Useful
April 27, 2021

Trupanion is the best!

Trupanion always exceeds expectations. Solid service, astute claims-handling and unbelievably fast payments of claims. I particularly appreciated the automatic cancellation of the policy upon the death of my dog; they were very empathetic. I recommend Trupanion to all my dog-loving friends.

Insurer: Trupanion

By:

Useful
April 27, 2021

Very easy process!

Very easy process and quick payment that is directly deposited into my account.

Insurer: Trupanion

By:

Useful
April 27, 2021

Satisfied

Very smooth process. Received a check a few days later

Insurer: Trupanion

By:

Useful
April 27, 2021

We received our funds back in one day - very impressive!

We received our funds back in one day - very impressive!

Insurer: Trupanion

By:

Useful

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