Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,015 total


Verified November 28, 2025

Always fast in getting money back…

Always fast in getting money back deposited into my account it took less than a week

Insurer: MetLife

By: customer

Verified November 28, 2025

Easy to submit

Easy to submit

Insurer: MetLife

By: Brenda Wolf

Verified November 28, 2025

Ease of use and you keep me informed of…

Ease of use and you keep me informed of claim status.

Insurer: MetLife

By: Lynne

Verified November 28, 2025

It was easy to register Betty

It was easy to register Betty. I am a past client of yours I had Jimmy And Mesha insured with you for years. And was pleased with your service.

Insurer: Nationwide

By: Ary Andrea

Verified November 28, 2025

Easy and fast reimbursement.

Easy and fast reimbursement.

Insurer: Embrace

By: Darcie D

Verified November 28, 2025

Other Pet Ins. Companies

I looked at Lemonade and many other pet insurance companies but found many were misleading and didn’t cover many issues at all. Met Life Pet is able to be deducted from my payroll so I never miss a payment. That is peace of mind for me.

Insurer: MetLife

By: Tom Gaddis

Verified November 28, 2025

Wouldn’t let me complete it online and…

Wouldn’t let me complete it online and it’s thanksgiving so office is clised

Insurer: Nationwide

By: Margaret Upchurch

November 27, 2025

Insurance claim

This insurance company was very easy to deal with. The APP is user friendly. Easy submission for pre-approval and submitting the claim was just as easy. The turn around time from claim to payment was impressive.

Insurer: Pets Plus Us

By: Tasha

Useful
Verified November 27, 2025

Simple and Clear

Easy, online enrollment. Clear explanation of benefits.

Insurer: MetLife

By: Stephanie Rando

Verified November 27, 2025

Great peace of mind

Quick easy process for peace of mind. Alex was fantastic

Insurer: Nationwide

By: Francis Farms of Londonderry

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.