Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
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Get pet insurance! You donât need itâ¦!
On line chat was helpful. Got all my answers. Unlimited option. Easy sign up. What More can one ask for? Hope I never need to claim but peace of mind is worth it
Insurer: Trupanion Canada
By: Kayla
Every time I try to log in to submit claims I'm told there's a problem with my login.
Every time I try to log in to submit claims I'm told there's a problem with my login. Unacceptable!!!!!
Insurer: Trupanion
By: Donna
Every time I try to log in to submit claims I'm told there's a problem with my login.
Every time I try to log in to submit claims I'm told there's a problem with my login. Unacceptable!!!!!
Insurer: Trupanion
By: Donna
I was just submitting bills towards my deductible.
I was just submitting bills towards my deductible. It went as expected.
Insurer: Trupanion
By: CarolLynn
Quick and easy coverage
It was very easy and quick with clear information
Insurer: Trupanion
By: Amy
Response time is always on point⦠Very fastâ¦
Response time is always on point⦠Very fastâ¦
Insurer: Trupanion
By: Smith
Using the Trupanion app!
The app is so easy to use.
Insurer: Trupanion
By: Melissa
great support during a difficult time
Thank you for your prompt responses and payments during a trying time. Because our dog, Zoya, was euthanized, we no longer require coverage. Please cancel the policy. We are not presently ready to take responsibility for a new pet but when we do so we will request a new policy.
Insurer: Trupanion Canada
By: LIllian
I am glad having joined Trupanion.
the claim was sent directly to trupanion. I did not have to do any paperwork and the claim went through almost immediately. I was reimbursed within days.
Insurer: Trupanion Canada
By: Sabina