Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

12,842 total


Verified October 31, 2022

Great Efficient Claim Handling

Extremely easy customer friendly claim submission process and prompt handling of claims

Insurer: Trupanion

By: Elizabeth

Useful
Verified October 31, 2022

Linda Gosser pet parent

Great very easy to send the invoice fast answer to bill

Insurer: Trupanion

By: Linda

Useful
Verified October 31, 2022

Fast and easy to use!

Trupanion is always fast and very efficient!

Insurer: Trupanion Canada

By: Peggy

Useful
Verified October 30, 2022

So pleased how quickly you respond and submit payments.

So pleased how quickly you respond and submit payments.

Insurer: Trupanion

By: Karen

Useful
Verified October 30, 2022

Responsive, fast service.

Excellent experience. Really fast turnaround. Reasonable decisions made. Received deposits quickly. Multiple claims completed in less than a week. Thank you.

Insurer: Trupanion Canada

By: Shelley

Useful
Verified October 28, 2022

Expert customer service and prompt resolution for payment.

Expert customer service and prompt resolution for payment.

Insurer: Trupanion

By: Scott

Useful
Verified October 28, 2022

Wonderful service

Hassel free

Insurer: Trupanion Canada

By: Shelly

Useful
Verified October 28, 2022

Computer required

I was unable to complete my profile until I went go the library to use a vomputer rsther than my cell phone. Otherwise it seems to be going well.

Insurer: Trupanion Canada

By: Susan

Useful
Verified October 27, 2022

Fast and Easy

Fast and easy

Insurer: Trupanion

By: Jane

Useful
Verified October 27, 2022

Thank you

Smooth

Insurer: Trupanion

By: Terry

Useful

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