Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
12,842 total
Other Categories
My claim was easy to submit and payment made quickly
My claim was easy to submit and payment made quickly
Insurer: Trupanion Canada
By: Linda
Great pet insurance company
My claims were all dealt with very quickly. I like the decision letter that is sent and the checks were sent directly to my veterinary hospital in a very timely manner, as a matter of fact within a week. Great turn around time. Thank you!
Insurer: Trupanion Canada
By: Chris
Hanky
I was pleased that it was all on-line and the claim went into our bank account. Thanks!
Insurer: Trupanion
By: Margy
Easy!!
It was simple to sign up!
Insurer: Trupanion
By: Beth
New pet insurance customer
The sign up process was easy & reassuring
Insurer: Trupanion
By: Rosemary
My male cat became blocked my vet clinic submitted a pre approval which was approved within 15 mins making decisions about his care so much easier.
My male cat became blocked, my vet clinic submitted a pre approval which was approved within 15 mins making decisions about his care so much easier. The same happened during his discharge from hospital. They billed directly and I left with very little to pay and a lot of relief over what could have been a very stressful situation.
Insurer: Trupanion Canada
By: Julie
Very fast claims reimbursement
Very quick and easy process, got my refund within a week :)
Insurer: Furkin
By: Tejas
Easy and adjustable
Signing up was super easy. I requested a quote then went online, adjusted the quote to what I wanted. Like magic I now have the coverage I want for my beloved cat.
Insurer: Trupanion
By: Teri
Always quick concise and understandable processing.
Always quick, concise and understandable processing.
Insurer: Trupanion Canada
By: Fred