Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Wonderful Service!!
I filed two claims recently for my beloved dog Franklin, and they were processed in a timely manner and I was happy to get a good amount of reimbursement back for his treatment! The process was simple and Franklin is now in good health! We couldn’t be happier🙂
Insurer: Nationwide
By: Marcella
Worked as expected
This is my third claim payout and everything went great. Will probably sign up for direct deposit now versus waiting for a mailed check.
Insurer: Nationwide
By: Derek
Seamless
Submitting my claims have been a seamless experience using the app and I have always had clear EOBs explaining my reimbursement.
Insurer: Nationwide
By: Kenneth
Fantastic! What a relief!
I thoroughly researched before purchasing insurance for Roman. Nationwide has been outstanding in every respect. I am so pleased. Claims are processed quickly. There is always a person to speak with. The coverage is fantastic!
Insurer: Nationwide
By: Elizabeth
They pre approved my claim
I really liked the way they pre approved my claim. I don't have the money so it really helps that they can pay the vet directly.
Insurer: Trupanion
By: Carmen
Easy to submit claims.
Easy to submit claims. Basically no wait time when calling in and claims paid back is quick.
Insurer: Trupanion
By: Shae
Fast and efficient
Fast and efficient with deposit into our account in two days!!!!
Insurer: Trupanion
By: Marlene
Diego's insurance
Could be a bit faster at paying out
Insurer: Nationwide
By: Linda
Good service.
Good service. I like Trupanion Express checkout at my Vet. Easy online claim submission. Reasonable Premiums.
Insurer: Trupanion
By: Kelly
Trupanion is very responsive with invoices any contact I have made via the telephone the staff is well-informed and helpful.
Trupanion is very responsive with invoices, any contact I have made via the telephone the staff is well-informed and helpful.
Insurer: Trupanion
By: Faith