Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
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Cost covered that day
My dog Titan was in to get neutered and had to have surprise surgery. Most of the cost for that surgery was covered that day. The vet put in the claim I didn't have to do anything or wait for the money to be sent to me!
Insurer: Trupanion
By: Lori
simple process.
simple process. uploaded my receipts got receipt confirmation by the next day and the day after got a claim approval. Love that you can now have your funds deposited directly to your bank account. Love Trupanion!
Insurer: Trupanion
By: Rosa
Always very fast.
Always very fast. I usually have the claim approved before I even pay at the vet.
Insurer: Trupanion
By: Merrill
Extremely easy
Extremely easy as we have had insurance for our girl since she was a puppy.
Insurer: Trupanion
By: Lona
It's a very easy process
It is a very easy process. You simply log into your account and upload your receipt. Payment takes only a few days.
Insurer: Pets Best
By: Linda
Vet did my claim
My dog Titan was in to get neutered and had to have surprise surgery. Most of the cost for that surgery was covered that day. The vet put in the claim I didn't have to do anything or wait for the money to be sent to me!
Insurer: Trupanion
By: Lori
The claims are so easy
The claims are so easy to make and Trupanion are quick to make payments into your bank account
Insurer: Trupanion
By: Helen
Trupanion has always been fair courteous
Trupanion has always been fair, courteous and prompt in reimbursing me directly into my bank account.
Insurer: Trupanion
By: Joanne