Payment Experience

Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.

15,047 total


December 31, 2018

Trupanion made it less stressful

Bought my dog to emergency clinic because she was having seizures. Knowing I had pet insurance took a bit of stress out of stressful situation, and my dog was able to receive the best care. When paying the receptionist was able to very quickly confirm my insurance and submit a claim.

Insurer: Trupanion

By: Lianna

Useful
December 31, 2018

Less stress

Bought my dog to emergency clinic because she was having seizures. Knowing I had pet insurance took a bit of stress out of stressful situation, and my dog was able to receive the best care. When paying the receptionist was able to very quickly confirm my insurance and submit a claim.

Insurer: Trupanion

By: Lianna

Useful
December 31, 2018

made stressful experience a little easier

Very easy. Our vet was able to bill Trupanion directly which made a stressful experience a little bit easier on us.

Insurer: Trupanion

By: Wendy

Useful
December 30, 2018

I recommend Pets Best

First claim I have filed and it was simple to do. The response was immediate and claim complete within a couple hours. I have recommended Pets Best insurance to numerous pet owners. Very pleased.

Insurer: Pets Best

By: Julie

Useful
December 29, 2018

Always on your side!

Great policy. Could not be happier in the quick payments.

Insurer: Nationwide

By: Elaine

Useful
December 29, 2018

Easy and fast

Claims are easy to file and payment is made quickly

Insurer: Nationwide

By: Michelle

Useful
December 28, 2018

Very pleased with service and prompt payment.

Your representative was courteous and professional, and my claim was paid within 30 days of filing. I am very pleased with your service. Chloe is doing great since her veterinary visit. Thank you.

Insurer: Nationwide

By: Carolyn

Useful
December 28, 2018

Treatment for Insipidus Diabetes

Timely payment

Insurer: Nationwide

By: Frank

Useful
December 28, 2018

It was too easy!

My vet did direct bill and handled getting her records from the last vet, so I did absolutely nothing to file the claim. It was too easy!

Insurer: Trupanion

By: Jennifer

Useful
December 28, 2018

No paper work

No paper work all inquiry work was done by the vet

Insurer: Trupanion

By: John

Useful

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