Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
15,625 total
Other Categories
*DO NOT RECOMMEND-BEWARE OF SIX MONTH…
*DO NOT RECOMMEND-BEWARE OF SIX MONTH WAITING PERIOD* I recently added both my dogs to this pet insurance back in December. One of them recently had a ligament strain in March, and so I submitted a claim. I had already uploaded all medical history, and they reached out saying they needed her records. So I had to resend it manually to them-they then came back saying there was a gap in care even though I had sent all records. So even more back and forth via email. Shortly after, they denied the claim saying this specific claim fell within the waiting period, which I didn't realize was 6 months for ligament/orthopedic injuries (my mistake, but important to note for future clients). I would HIGHLY recommend Lemonade or a similar company-even though more expensive, their max waiting period is 30 days...which is way more reasonable, especially given it is for pet insurance. Now this injury is considered a pre-existing condition and won't ever be covered in the future for my dog. Very frustrating.
Insurer: Prudent Pet
By: Brooke
Everything went very smooth
Everything went very smooth
Insurer: MetLife
By: David Wolfley
Good but not bery descriptive
Good but not bery descriptive
Insurer: MetLife
By: Jorge Miro
Easy process
Easy process. Grateful to have had insurance
Insurer: MetLife
By: customer
I love how quick and easy the platform…
I love how quick and easy the platform is and most of all I love getting updates on new information for Marvel.
Insurer: MetLife
By: customer
Easy to set up!
Easy to set up. Details of plan and care!
Insurer: MetLife
By: Meah Burroughs
Remember some one special thanks Mr…
Remember some one special thanks Mr Mandel🙏🏾
Insurer: MetLife
By: Regina Mercedes Guyton
Very smooth
Very smooth. Everything went well. I was able to do everything online without the help of anyone. Great system.
Insurer: Sonnet
By: Fatih
My entire data wipe out — and no help from Embrace.
I have been an Embrace customer for years, but the updated website has completely broken my experience. For the past three months, none of my data has been displayed on the website or the app. I can’t access my pet information, claims, or personal info—literally the only thing visible is my policy number. All of my old pet history is gone, so I can’t even check on past claims or records. I’m paying for a high-premium policy, yet the website and app provide zero functionality. This is incredibly frustrating. I reached out to customer service and tech support multiple times and received no acknowledgment or updates about fixing my data. It’s unacceptable that it’s so easy and fast for Embrace to collect my premium payments, yet three months have gone by with no response and no resolution. I am extremely disappointed and angry with this level of service.
Insurer: Embrace
By: Mary