Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
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Other Categories
I cannot get into the patient portal…
I cannot get into the patient portal for my 2 kitties and there is no phone or way I have found to contact someone for help. This is very frustrating and I am tired of wasting time on something that should b simple
Insurer: Prudent Pet
By: Lynn
Getting Spot Insurance was the best…
Getting Spot Insurance was the best decision we made. Spot insurance has worked for us when it has been needed. Thank you, Spot Insurance 😀
Insurer: Spot
By: Irma Robnett
What happened to Pet's Best customer service?
We had been happy with Pet's Best, and had wellness and illness/accident insurance for the great dane we rescued. He was heartworm positive, and full of worms, but is doing much better now. But in Oct, we got him neutered and when put under anesthesia, the vet could see he had many damaged and infected teeth, so 6 were extracted. We had met our $1000 deductible with Pets Best, and so everything should have been covered at 90 percent. It took MONTHS to even finally be able to submit the claim. Their website and app continually crashed after inputting all the data, and the phone lines hung up on me every time. Finally I emailed all the documents. They received it, because that's the date they used for opening the claim, but they didn't read the doctor's notes, they didn't contact either my regular vet or the vet that neutered him, or me, before denying the claim for lack of documentation. Now, they are supposed to be reopening the claim, but I still haven't seen any of the about $750 they owe me.
Insurer: Pets Best
By: Barbara
Great
All is great except the small print on what is covered only once a year.
Not buying from this company
Trustpilot showing over 500 one star complaints in less than a year for Fetch is enough to steer me to other companies. Thank you Trustpilot.
Insurer: Fetch
By: Carl Rice
App is super easy to use
App is super easy to use
Insurer: MetLife
By: customer
Enrollment was so easy
Enrollment was so easy
Insurer: MetLife
By: Tobey Cummings
Easy to follow
Easy to follow. Hope this is good insurance!
Insurer: MetLife
By: William
This insurance saved our cats lives!
This insurance saved our cats lives and extended their health. We even got a card and candle sent from them after we euthanized one. If people understood how streamlined and easy pet health insurance was, all pets would be covered. Can you believe people insure their cars but not their cats and dogs? I guess they value their cars more than their pets.
Insurer: Pumpkin
By: Theodore
Terrible Claims and Refund Process
It's taken weeks, if not months, to get any sort of resolution on a claim. Not just slow, but no communication. Really regret making the switch. Barely a costs savings and certainly not one worth the terrible service.
Insurer: Pets Best
By: Vanya