Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Great Coverage
I have zero complaints with Nationwide Pet Insurance. My pup has been sick on and off this year and they have saved us so much money due to their extensive coverage of illness and wellness. Submitting claims through the VitusVet app could not be any easier. Thank you!
Insurer: Nationwide
By: Ashley
The Best!
We have been dealing with ASPCA for many years, always very helpful, claims are always handled in a very quick way, those who work there are wonderful!
Insurer: ASPCA
By: Kathy
I am a repeat customer due to your excellent service
I am comfortable in the knowledge that my dog is getting up to date medical care and preventative care due in part to the excellent interactions between my vet and the insurance co
Insurer: Nationwide
By: Janet
I've had Nationwide since my Golden Retriever, Gypsy, was 8 weeks old. I've been extremely happy with the claim process.
I've had Nationwide Pet Insurance since my Golden Retriever, Gypsy, was 8 weeks old. She's now 9 years old and I've never had a complaint regarding the claim process. It's been much easier than my OWN health insurance. Congratulations on a well run company.
Insurer: Nationwide
By: Rebecca
Great experience every time
I have had nothing but great experiences w Trupanion.They are extremely helpful in guiding me through the claims process and get reimbursed within two weeks.Never had a problem.If u have experienced other Pet Insurance companies u would know how easy Trupanion is to work with.In the past others took 30-60 days to reimburse me and fought me on every claim of my past pets surgeries.And Trupanion is very reasonable in price .Thank u Trupanion for being there.
Insurer: Trupanion
By: Marisela
Great service
Great service and quick turnaround on claims!
Insurer: Trupanion
By: Jeff
I do recommend it to all
I do recommend it to all my family and friends. Excellent coverage and very quick processing. Transparent billing and have been very happy with the service!
Insurer: Trupanion
By: Dean
Asset to Company
Your agent Dina was helpful and demonstrated knowledge of your product. She is one asset to your company.
Insurer: AKC
By: Rosario
Already do recommend to friends
Already do recommend to friends and family because dealing with Trupanion is hassle-free and fast. We are so thankful that we have Trupanion insurance for our little Ruby.
Insurer: Trupanion
By: Janet
I am so grateful
Dear Trupanion, I've been meaning to write again, to express how grateful I am that Trupanion is in our life. I wrote to Trupanion about a year ago, as our dog, Higgins medical condition was stabilizing and it looked like he would survive and be treated successfully for his ITP. And no small thanks to you! Higgins was diagnosed with ITP in January, 2017 and we feel so blessed that here we are, 18 months later, with a reasonably healthy dog who has responded well to cyclosporine and steroid medications, and who has good quality of life, including his ability to continue working as a Therapy dog with mentally ill children in my practice as a psychologist. He is a valued member of our team at the office, and is much loved by patients, their parents, and our staff. As you know, the cost of his routine medications and blood work exceeds $400 per month, and that doesn't include the cost of treating side effects of his medications. Without you - our True Companions in this journey, we would not have been able to afford his treatment for long...and I cant even begin to imagine the impossible decisions we would have had to make. thank you Trupanion for the life of our beloved pet. thank you Trupanion for creating and running a business with competence and integrity. In gratitude, Sandy Siegel Miller
Insurer: Trupanion
By: Sandra