Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
Other Categories
Lifesaving
I first enrolled in Embrace for my mastiff pup, but shortly thereafter added my old man beagle just for completeness. It turns out to be one of the best decisions I ever made for his care. My little man had en extremely rough time this year, suffering from bloat and later developing seizures. Trips of the ER are never easy, but at least I could make decisions based on his quality of life, and not the limitations of my wallet. Embrace has always been easy and accommodating for the small things: wellness visits, the odd ear infection, etc. I wasn't sure if I'd get more push back or hold ups when it came to big ticket items like emergency surgery and MRIs. As it turns out though, the answer was no. Everything went through just as smoothly as normal, my boy is alive and well, and I didn't have to mortgage my house to see that happen. I cannot recommend Embrace more highly. They've been fantastic beyond words.
Insurer: Embrace
By: Clifford
Exceptional, Genuine care, hassle free pet insurance!
My husky-boxer mix, Xena, recently went through 2 operations removing 3 cysts within a month a part from each other. Healthy paws, made it so convenient in filing a claim with their easy to use app. I didn't need to worry about any paperwork. They were very prompt with processing the claim. Covered 90% of the costs. Check in the mail. And they actually followed up with me to see how she was recovering from her surgeries! Very pleased with their genuine service! Exceeded my expectations! Highly recommend this insurance!!!
Insurer: Healthy Paws
By: Leyla