Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,075 total
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Cost effective
It is cost effective and the staff are very helpful. It takes the edge off of the bills. Great company
Insurer: Trupanion
By: Shelley
We're so glad to work with Pets Best.
Pets best has been a great experience and we are so glad to work with them.
Insurer: Pets Best
By: Jill
Highly recommend Pets Best.
SO THANKFUL we decided to get insurance for Marvin. Regret that we did not get it for our Miss Gracie :( Pet's Best has been prompt with payment on our claims and very helpful with any questions or concerns we have had. HIGHLY RECOMMEND Pets Best !!
Insurer: Pets Best
By: Janice
Trupanion pays claims fairly
No one thinks they ll need pet medical insurance...until they need it! Trupanion pays claims fairy and quickly, the per month cost is not too bad, and it gives you peace of mind. Also, Trupanion s representatives are very helpful over the phone...great customer service!
Insurer: Trupanion
By: Robin
I love Trupanion.
I love Trupanion. It is so easy to process a claim. And the turnaround is fast!
Insurer: Trupanion
By: Nicole
Exceptional
This insurance for my pet has been extremely easy and accommodating to me and my pet. They make it very simple to join and very simple to understand and get reimbursed as well I think many other companies should follow suit they know what they’re doing.
Insurer: Embrace
By: Elizabeth
Great!
The coverage for Murray is absolutely the best. Wellness! His most recent visit to the vet was for his annual vaccinations. I appreciate the prompt response, and the quality of his coverage.
Insurer: Nationwide
By: Susan
Great insurance!
I’ve had ASPCA Pet Health Insurance for Stesa, my 4 year old Brittany since she was a pup. I especially like the coverage for wellness checkups. Stesa is a member of my family and with this insurance I don’t hesitate to bring her to the vet if I feel something is not right with her. Claims are super easy to file online and payments are prompt and generous.
Insurer: ASPCA
By: Steven
Highly recommend this insurance for your pets!
Easy to submit claims, on-line. Low annual deductible, and claims processed in reasonable amount of time. Definitely helped me through my dog's illness, and continues to do so. So happy that I went with ASPCA insurance. They even followed up to see how my dog was doing!
Insurer: ASPCA
By: Karen
Easy and excellent
Our claims for Giggs are so easy to fax in and our returns come quickly. Explanation of benefits are always thorough and when I call with questions I always talk to someone quickly and they are friendly
Insurer: Nationwide
By: Molly