Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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We Love Healthy Paws Pet Insurance!
When a beloved pet is suffering, the focus should be on them and not on the cost of veterinary care. With pet insurance, we are able to make medical decisions in our pets' best interest, and the issue of cost goes away. Imagine that! Cost is not in the equation. We've had Healthy Paws Pet Insurance for a decade and they are fantastic. They have very reasonable rates that are more than made up for by the coverage they provide. They even cover costly ailments like allergies and cancer treatments. They are always accessible, are extremely kind and personable, and are both accurate and immediate with vet bill refunds. Signing up is super easy and the terms are simple, as in one-page simple! There are no hidden agendas - it's honest and face value. With Healthy Paws, we feel financially confident in giving our pets the best possible veterinary care. Thank you, Healthy Paws, for taking such good care of our family these past ten years! Tia
Insurer: Healthy Paws
By: Tia
Great pet insurance!
Trupanion has been a great investment for our pets. Their coverage is broad and easy to understand. They respond quickly, their staff are kind and caring and the entire response is better than our health insurance!
Insurer: Trupanion
By: MC
Great company!
Never had a problem with a claim, fair on what they cover and don't cover. I have referred many of my friends. Great company!!!
Insurer: Nationwide
By: jackie
Trupanion is wonderful and they saved Jack's life!!
We will be forever grateful for signing up with Trupanion . Jack has had many health issues starting with seizures at 1.5 years old which required an ICU stay for a week at one point due to cluster seizures. A week after being home, he developed pneumonia and a collapsed lung which required another week in ICU. He has had bilateral TPLO surgeries as well as a benign tumour removed from his toe. Simply stated, Jack would not be alive today if it weren't for Trupanion. Thank you for saving Jack's life!
Insurer: Trupanion Canada
By: Paula
Busters accident
Excellent customer service
Insurer: Trupanion
By: Ken
Quick turnaround on claims.
I’m very satisfied with the quick turnaround on claims and the friendliness of the staff
Insurer: Pets Best
By: Angie
Best insurance ever
I have been a customer for about a year now. My cat recently torn her crucate ligament and healthypaws has been amazing. With quick claim process through phone app and fast turn around with reimbursement, I was able to afford the needed surgery and post care to get my cat to her prior playful self. With be a healthypaws customer for life.
Insurer: Healthy Paws
By: Alison
Excellence in what they sell & offer
They promised what they sell. They care for the well being of my four legged baby as well as the comfort and easiness for the clients.
Insurer: ASPCA
By: Aida
Very reliable insurance company, with the best coverage.
I am very pleased with the insurance coverage. Claims are easily processed within 30 days. NO hassle at all. The agents are very knowledgeable.
Insurer: Nationwide
By: Elvia