Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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I have 5 dogs that have Trupanion insurance
I have 5 dogs of my own that have Trupanion insurance, and I pay for my niece's dog's Trupanion account. The website claim process has really helped me with getting my claims processed much faster than before, and I like the way the claims are now listed directly to the dog for which the claim was made. Customer Service personnel have always been polite, professional, and knowledgeable. Thanks, Trupanion!
Insurer: Trupanion
By: Virginia
You are all the best!
You are all the best! Angie and I thank you!
Insurer: Trupanion
By: Laurie
Always friendly patient professional.
Always friendly, patient, professional.
Insurer: Trupanion Canada
By: Donna
Trupanion was very thoughtful and caring
Trupanion was very thoughtful and caring in processing my claim during the loss of my beloved dog.
Insurer: Trupanion
By: Stephanie
Fast and easy,
Fast and easy, my Vet submits claims and incorporates results into our bill while we are at the office.
Insurer: Trupanion
By: Deborah
trupanion has been excellent and very effient in handling our claims.
trupanion has been excellent and very effient in handling our claims. They are truly a partnered in Dakota’s health care. We have been recommending Trupanion to everyone we see with a dog from Whistler to Phoenix. It may sound over the top but Dakota owes trupanion for the quality of life she has had over the last 9 years.
Insurer: Trupanion Canada
By: Mary
good value especially with a large bill,
good value especially with a large bill, an on going condition, and very good customer service.
Insurer: Trupanion Canada
By: Judy
EXCELLENT
ASPCA is a great pet insurance, I feel so confident that Lala (my chihuahua) is under ASPCA Insurance that give me peace; they have a great customer service, nice people, very reasonable price, Lala and I we are very lucky to have a great insurance. Thank you ASPCA Pet Insurance.
Insurer: ASPCA
By: ANA
Great Experience
The entire process was so easy and flawless! From understanding the service, to placing the claim, until the end I was kept in the loop and knew what was going on with the claim. They made it easy so I could worry about other things and not have to worry about checking on the claim.
Insurer: ASPCA
By: Kelly