Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

70,435 total


March 02, 2018

Great customer services !

Great customer services !!.. Thank you.

Insurer: Trupanion

By: Chongsuk

Useful
March 02, 2018

Communication with trupanion over the last 7 years has always been great.

Communication with trupanion over the last 7 years has always been great. I have received help above expectations

Insurer: Trupanion

By: Rick

Useful
March 02, 2018

was very happy with the answers to my questions and am still referring friends to use trupanion insurance

was very happy with the answers to my questions, and am still referring friends to use trupanion insurance

Insurer: Trupanion

By: Rita

Useful
March 02, 2018

Without Trupanion we would not have Jake well and happy with us today

Without Trupanion we would not have Jake, well and happy, with us today

Insurer: Trupanion

By: Roy

Useful
March 02, 2018

I could always count on Trupanion.

I could always count on Trupanion.

Insurer: Trupanion

By: Ruth

Useful
March 02, 2018

Very friendly customer service and answered my questions very easily.

Very friendly customer service and answered my questions very easily. Love Trupanion!

Insurer: Trupanion

By: Sandra

Useful
March 02, 2018

Very empathic qnd helpful!

Very empathic qnd helpful!

Insurer: Trupanion

By: Sandra

Useful
March 02, 2018

You made a very difficult time for me and my fur baby easier.

You made a very difficult time for me and my fur baby easier. Very compassionate helpful . Thank you Trupanion team. From the bottom of my heart!! Sheena Hebert

Insurer: Trupanion

By: Sheena

Useful
March 02, 2018

The service has been great.

The service has been great. It is nice to be able to speak to a competent person.

Insurer: Trupanion

By: Steve

Useful
March 02, 2018

Good listener.

Good listener. Kind tone. Attentive and reliable followup. Thank you, Camille!

Insurer: Trupanion

By: Susan

Useful

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