Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,246 total


June 26, 2018

Ease of claims process.

Ease of claims process. Trupanion has been wonderful with my dog Baron.

Insurer: Trupanion

By: Kathleen

Useful
June 26, 2018

Trupanion helped me so much.

I have had your insurance in the past and you helped me so much while my sweet boy was fighting his cancer. You were also there when I said goodbye.

Insurer: Trupanion

By: Debbie

Useful
June 26, 2018

Trupanion have been helpful

Trupanion have been prompt and helpful with Mozzie's illness.

Insurer: Trupanion

By: Cindy

Useful
June 26, 2018

fast efficient and friendly

fast, efficient and friendly

Insurer: Trupanion Canada

By: Marcy

Useful
June 26, 2018

Great Service

Great Service

Insurer: Trupanion Canada

By: Ron

Useful
June 26, 2018

Easy, efficient and great customer service.

Easy, efficient and great customer service. Coverage of range of services is very good.

Insurer: Trupanion

By: Stephen

Useful
June 26, 2018

Great service

Great service and quick payment. I can rest easy knowing I can take care of my dog whenever something comes up

Insurer: Trupanion

By: Jill

Useful
June 26, 2018

My claim was processed

My claim was processed quickly and efficiently with expert care. I also recommend Trupanion because of Kellyn Battrell. Her dedication to customers and our overall experience with Trupanion is unmatched in the industry-nay, business in general. She works tirelessly for customers and is a shining example of what makes Trupanion a gem of a company. I hope she is recognized for her work and the difference she makes every day.

Insurer: Trupanion

By: Kim

Useful
June 26, 2018

Our claims have been processed quickly

Our claims have been processed quickly and if I need to call for anything, someone always answers the phone to help us.

Insurer: Trupanion

By: Sherry

Useful
June 25, 2018

Quick response to claim submitted.

Smooth and quick response to claims submitted. Staff is great!

Insurer: Embrace

By: Lourdes

Useful

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