Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great coverage and excellent service. What more can I ask for?
I recommend Nationwide Insurance because I believe they offer the best pet care insurance available. The service the provide is top-notch, too.
Insurer: Nationwide
By: Annette
Baiey
Bailey is young, so other than allergies we really haven't used the insurance much. So far, the coverage has been great. Filing claims and receiving refunds has been very easy. It's been a pleasure to deal with ASPCA. Heaven forbid, I know that if something bad happens ASPCA will be there.
Insurer: ASPCA
By: Val
Amazing coverage
My name is Julieann my dogs name is Alfadel. He is a European Doberman . They are different than America Dobermans . American Dobermans are made from Europeans... fun fact . He’s doing good he had a health screening done to verify his health for the future of his life and it’s endevors . I love nation wide because they care about there customers very much and are there when you need them . Thank you for offering this great insurance and hope you do for years ! Julieann Berk
Insurer: Nationwide
By: Julieann
Pets Best Insurance is the pet's parent relief and comfort with knowing that their pet baby is covered in all areas needed.
As a first time pet parent getting insurance on my pet baby, it is a real relief with Pets Best. Choosing the right insurance plan for you and getting a quote is easy and stress free. Enrolling with Pets Best is the best decision that a pet parent can make to cover you most prized possession, your pet. I wouldn't change any decision that I've made thus far. Pets Best gives you the best experience and will answer any questions if you're ever unsure of what is the right plan for you and your pet family.
Insurer: Pets Best
By: Shari
I have a claim sitting for review - medical records have been forwarded to Pets Bests 4 times
this miscommunication between Vet and Pets Best. I was told the claim would be processed with a week. the miscommunication is the medical records for Cooper Decker are waiting to be reviewed by Pets Best so the claim can advance. I was excited about pet insurance but now I'm second guessing the entire process.
Insurer: Pets Best
By: Anne
Great asset to have with a pet!
I have had this insurance for over 4 years, but this is the first time I’m truly thankful that I had it. My Pomeranian had to have emergency surgery on his hip right at Christmas. I’m so glad I had Nationwide Pet Insurance. My policy covered all of the cost minus the deductible! Nationwide Pet Insurance has been very helpful to me as a pet owner. I would encourage everyone with a pet to consider a policy with Nationwide!
Insurer: Nationwide
By: Linda
This is the best pet insurance
Prompt with claims, good customer service
Insurer: Nationwide
By: Ginny
EXCELLENT HEALTH INSURANCE
Nationwide has been there every step of the way for us with Patriots surgery and follow up Physical therapy sessions and medications required to keep him pain free. I have been with Nationwide for several years now and will never be without it !! I also recommend it to my friends with precious animals they own. Thank you Nationwide.
Insurer: Nationwide
By: Sheila
The total experience with Pets Best has been excellent!
Could not have asked for a better experience. From the initial sign up, documentation delivery and information on your website thru the claims process was so easy and efficient. You are only second to AFLAC! Great experience. Would definitely refer to anyone looking for this type of insurance. Thank you!
Insurer: Pets Best
By: Tamela