Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,246 total
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Excellent customer service
Excellent customer service and easy process to submit claim.
Insurer: Trupanion
By: Laura
Your telephone customer service is the best for any industry.
Your telephone customer service is the best for any industry. Little or NO hold time and customer service reps who are warm and friendly and always have the answers or solutions to questions or problems.
Insurer: Trupanion
By: Barbara
Exceptional customer service
Exceptional customer service and no hassle claims process
Insurer: Trupanion
By: Lori
Trupanion have always provided great efficient service.
Trupanion have always provided great, efficient service. We haven't used them a lot, but when you need them...its comforting to know they're there.
Insurer: Trupanion Canada
By: Julie
I was treated respectfully compassionately and promptly.
I was treated respectfully, compassionately and promptly...the representative was well versed and able to answer my inquiries without hesitation, kindly and professionally
Insurer: Trupanion
By: Jill
Your telephone customer service is the best for any industry.
Your telephone customer service is the best for any industry. Little or NO hold time and customer service reps who are warm and friendly and always have the answers or solutions to questions or problems.
Insurer: Trupanion
By: Barbara
Your telephone customer service is the best for any industry.
Your telephone customer service is the best for any industry. Little or NO hold time and customer service reps who are warm and friendly and always have the answers or solutions to questions or problems.
Insurer: Trupanion
By: Barbara
I was treated respectfully compassionately and promptly.
I was treated respectfully, compassionately and promptly...the representative was well versed and able to answer my inquiries without hesitation, kindly and professionally
Insurer: Trupanion
By: Jill
Trupanion have always provided great efficient service.
Trupanion have always provided great, efficient service. We haven't used them a lot, but when you need them...its comforting to know they're there.
Insurer: Trupanion Canada
By: Julie
Trupanion have always provided great efficient service.
Trupanion have always provided great, efficient service. We haven't used them a lot, but when you need them...its comforting to know they're there.
Insurer: Trupanion Canada
By: Julie