Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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We're sooo thankful for Healthy Paws!!!
We are soo thankful for Healthy Paws Pet Insurance! I shopped around for a while looking for the best (and most customer friendly) pet insurance to cover our two pugs. After lots of research, we decided to go with Healthy Paws and I'm beyond grateful for them! We had one of our furbabies develop a need for a veterinary neurologist and Healthy Paws covered the diagnostics and surgery when we needed it and it was very easy to submit the invoices/claims. Healthy Paws was there for us during a very stressful period when our little guy was sick and I'll be forever thankful for them! Thank you for being there for us, Healthy Paws!!
Insurer: Healthy Paws
By: Stephanie
Thanks for all your help!
My dog Kona had a life-threatening medical condition that was quite difficult to diagnose, and involved multiple tests and procedures. Healthy Paws was wonderful throughout the entire process. The surgical care receptionist told me we picked a good provider for insurance, and I heartily agree!
Insurer: Healthy Paws
By: Eileen
EMBRACE IS OUTSTANDING
My 6 year old Siberian cat developed a tumour in her lymph gland which was deemed inoperable, but non cancerous .I had to seek assistance from various specialists in the field in addition to my own vet. I cannot begin to tell you the expenses I incurred. Embrace was there for me, approved my claims within days and I received several refund cheques. I have had other per insurance companies in the past but not could ever come close to the service levels I received from Embrace especially during this trying period.. I h9ighly recommend them to anybody who has a pet. Insurance is a MUST, but having he right insurance is even more crucial. Nobody beats Embrace.... Thank you embrace for helping us get through these sad times. Anton Petrescu
Insurer: Embrace
By: ANTON
EMBRACE IS OUTSTANDING
My 6 year old Siberian cat developed a tumour in her lymph gland which was deemed inoperable, but non cancerous .I had to seek assistance from various specialists in the field in addition to my own vet. I cannot begin to tell you the expenses I incurred. Embrace was there for me, approved my claims within days and I received several refund cheques. I have had other per insurance companies in the past but not could ever come close to the service levels I received from Embrace especially during this trying period.. I h9ighly recommend them to anybody who has a pet. Insurance is a MUST, but having he right insurance is even more crucial. Nobody beats Embrace.... Thank you embrace for helping us get through these sad times. Anton Petrescu
Insurer: Embrace
By: ANTON
Nationwide is GREAT!
We have been very happy with Nationwide since day one. The agent was great and explained everything before we signed up, and they have paid every claim with no hassles. I figured it out, and with our monthly payment versus what has been paid in claims, we are ahead of the game, and this is only the first year. Willow will turn one year old this month and we hope for many healthy years ahead, but it is good to know that Nationwide has our backs if we need it.
Insurer: Nationwide
By: Linda
So glad we chose to get nationwide per insurance!
We are so glad we got the insurance for our puppies, Max and Milo. It was so worth it. We don’t have to think twice about waiting to go to the vet anytime something happens. The process of submission is so easy!
Insurer: Nationwide
By: Melissa
A great insurance for our Abby
I am very satisfied with Nationwide Pet Insurance. They provide not only great coverage but do so with genuine care and love.
Insurer: Nationwide
By: Terry
E.R. visit and Surgery
Nationwide has always paid my claims in a timely manner. Any chance i get i recommend this insurance to who ever has a pet...it just makes sense!
Insurer: Nationwide
By: Lidia
Thank you so much
Thank you so much for reviewing the claim and allowing me to proceed with the treatment.
Insurer: Nationwide
By: Natalia
Quick and easy claim and reimbursement
Our dog, Bucky, was diagnosed with heartworms. It was unexpected and he'll be receiving treatment for a significant time to come. I submitted my claim form, which was easy to do, and was pleasantly surprised with the ease of the process and timeline for reimbursement. The money was directly deposited into my account and everything that I hoped would be covered was. The process was simple, the payment was quick and the online support was great. I am very thankful we have the coverage and I would highly recommend it!
Insurer: ASPCA
By: Anna