Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,493 total


December 21, 2018

Thank you for the excellent coverage

Thank you for the excellent coverage Dexter received I have recommended you to friends, one particularly that I'm sure is going to look into coverage for her pet��You made a stressful situation less stressful

Insurer: Trupanion

By: Laura

Useful
December 21, 2018

Could NOT Be MORE PLEASED

I Could NOT Be MORE PLEASED With The AWESOME EASE and IMMEDIATE CLAIM PAYMENT! If I didn't Experience It Myself... I Would Not Believe It! Thank You TRUPANION For OUTSTANDING SERVICE...AS PROMISED~

Insurer: Trupanion

By: Judith

Useful
December 21, 2018

Customer Service was great

Customer Service was great to talk to and did everything I needed.

Insurer: Trupanion

By: Kayla

Useful
December 21, 2018

Heartfelt service

Honest, heartfelt service given to me by Trupanion's employee.

Insurer: Trupanion

By: Carol

Useful
December 21, 2018

Its always great experience

Its always great experience, made everything easy and accessible and staff is very helpful.

Insurer: Trupanion

By: Susie

Useful
December 21, 2018

Customer Service was friendly

Customer Service was friendly, professional, and took the time to explain things to me.

Insurer: Trupanion

By: Nancy

Useful
December 21, 2018

Patrick Was pleasant and very helpful!

Patrick Was pleasant and very helpful! He was knowledgeable and made things very easy.

Insurer: Trupanion

By: Kim

Useful
December 21, 2018

Agents are compassionate

All the agents that I have dealt with are compassionate beings always striving to make the process as efficient as possible.

Insurer: Trupanion

By: Christy

Useful
December 21, 2018

Always prompt good

Always prompt, good service every time

Insurer: Trupanion

By: Jackie

Useful
December 21, 2018

Awesome customer service

Awesome customer service, always very friendly and helpful. Submitting claims is easy and fast.

Insurer: Trupanion

By: Lisa

Useful

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