Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,493 total
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trouble free claim very prompt
Very pleased, submitted my claim and it was trouble free and very prompt.
Insurer: Nationwide
By: Susan
You guys are the best.
Always efficient, never any problems. I would have no hesitation in recommending you to others.
Insurer: Trupanion
By: Brenda
Truly a Blessing
My sweet Lilly Rose will be turning 15 this year and it's very hard to watch her develop age related health issues. She is truly my very best friend, loyal companion and my little sweetheart and I will do whatever it takes keep her as healthy and as comfortable as possible for just as long as I possibly can. But I can't do it alone, and that's where the kind and extremely compassionate help I receive from Trupanion comes in. I can not express what their help and support mean to me, and to Miss Lilly. They are truly a blessing in our lives and I would encourage any who has a pet to please consider looking into the health coverage they can provide, I'm so glad I did!!! Thank you Trupanion ... from the bottom of my heart ...
Insurer: Trupanion
By: Karen
Thanks
Everyone is always very,helpfulbkind and concerned
Insurer: Nationwide
By: Deborah
Outstanding coverage, wonderful people
Our dog Sam (now 11 years old) has been unfortunate to suffer from several health conditions that have required ongoing and at times very costly veterinary/emergency care. Since we enrolled with Healthy Paws more than 6 years ago they have never denied a claim (at this point totaling tens of thousands of dollars) and have been steadfast in their continuing support. Our dog would not be here today without Healthy Paws and we are humbled and beyond thankful for everything they have done and continue to do.
Insurer: Healthy Paws
By: Shaun
Reliable doggie insurance company
Nationwide has taken care of my baby since she was 6 weeks old. They are so fast and reliable. Their customer service personnel are so understanding and they really work with you to get you the care you need. I couldn’t be happier!
Insurer: Nationwide
By: Lily
Caring, quick, responsive
So grateful we have Embrace Pet Insurance. We purchased it, hoping to never need it, but wanted peace of mind in case we did. We went to the vet knowing we were going to get the best care we could receive, and that we had Embrace to lean on. The claim process was so fast and easy!
Insurer: Embrace
By: Christa
Great service so far!
Luckily I have only had to submit claims for the first time this year after having this insurance for 5 years. They were helpful and prompt with my reimbursement!
Insurer: Embrace
By: Jessica
Best Pet Insurance EVER !!!
I have had other pet insurance companies before. There always was an unpleasant surprise lurking down the line somewhere. Not with Nationwide! Awesome pet insurance, quick re-imbursements, no unpleasant surprises!! Best pet insurance EVER!!! I have referred several of my pet owning friends to Nationwide.
Insurer: Nationwide
By: Nancy