Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
They have always been wonderful!
The ease of claims and friendly customer service representatives make Nationwide a number one pick. They truly care about your pet and offer additional resources whenever possible.
Insurer: Nationwide
By: Kelly
Love Love
I have used Nationwide for my current pup Piper and my Gus in the past. I have not one ounce of trouble with claims and the customer service excellent answering any questions! Will always recommend them.
Insurer: Nationwide
By: Susan
This is The Best Pet Insurance for Your Dog Or Cat !!!
I have had our dog LOUIE covered under Nationwide since we got him . It is comforting to know that his little life is covered under such a great company ! Our claims are promptly paid and it certainly assured us that Louie will receive the Best care if he needs it!
Insurer: Nationwide
By: Lori
Nationwide plays an important part in maintaining the health of my dog.
Nationwide processes claims an efficient and timely basis. Their customer service personnel are always professional and friendly.
Insurer: Nationwide
By: William
Easy to Use
ASPCA Pet Insurance was my first choice as a provider after all the wonderful reviews I read online. Everyone talked about the ease of use and how fast the claims were processed. I recently had to file a few claims and I cannot express how easy it was to file! All you have to do is upload your invoice and wait. The claims were process in about a weeks time! You also have to option to direct deposit to make your funds get back to you even faster!
Insurer: ASPCA
By: Ian
Nationwide helps keep Sarah healthy and makes my job easy when submitting claims.
Sara's dental went very well and she is feeling a bit happier too! Thank you Nationwide for making the claims submittal process so easy and efficient. I really appreciate the quick claims processing too. I'm so glad I've ensured Sarah with the preventative package. :) - - [I intended to select 10/10 for the Customer Service and Ease of Claim Ratings, but not sure if it showed up because the screen still shows 0/10.]
Insurer: Nationwide
By: Caroline
We have had this insurance since we got our puppy, and have had 3 wellness claims; all have gone great
Our puppy is healthy and happy, but like any puppy has had the usual 4 vet visits for shots, deworming, etc. We got Nationwide at the advice our our breeded, and they have been excellent. No hassle claims process, timely response.
Insurer: Nationwide
By: Ken
Easy to understand and make claims
Great insurance and very friendly customer service. They always ask how our pet is doing and are sincere and wanting animals to be healthy.
Insurer: Nationwide
By: Andrea
Good
We are happy so far with coverage and service!
Insurer: Nationwide
By: Elvira
Great insurance!
It’s probably the best insurance ive ever used. It’s so easy filing claims and you get your money right away. Love it!
Insurer: Nationwide
By: Camila