Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Professional
Very professional and caring staff. A great company.
Insurer: Figo
By: John
We are very happy with Nationwide pet insurance and glad we have it.
Same as above. One more thing- you are always very prompt with your replies and refunds. Thank you!
Insurer: Nationwide
By: Dennis
Always there when u need them
I have had nationwide since my dog was a puppy. My golden retriever Has a knack for getting herself into more situations that require a vets attention. Nationwide has always paid the bill no questions asked. You guys r awesome it’s a pleasure dealing with you!!!!
Insurer: Nationwide
By: Gail
Wonderful, easy to file claims, fast response
Easy to file claims, fast response, the best pet insurance there is.
Insurer: Trupanion
By: Tim
I can’t brag enough!
I absolutely love this company! My beagle is constantly finding the oddest things to eat (hound dog problems) and with this insurance i never hesitate to take her to the vet. I live in nyc where just to speak to a vet can cost you upwards of 90+ and er visit starts at 150. Aspca has helped tremendously with reimbursements. They even cover preventative measures such as spading, shots and dental cleanings. I honestly couldn’t be more thankful for their customer service and quick responses to claims submitted!
Insurer: ASPCA
By: Chelsea
Nationwide has provided the most efficient insurance claims experience!
You just feel that you are taken care off!
Insurer: Nationwide
By: Chitra
Excellent insurance for your furry family member
They have all been great. The only problem was when I first started they were very behind in claims so it took about 3 weeks to get reimbursement. Since then it’s only a couple of days.
Insurer: ASPCA
By: Colleen
Terrific
Thank you for being there for my fur baby!
Insurer: Trupanion Canada
By: Ana