Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,952 total


June 10, 2019

Always the best

Always the best easy to file. Always responsive

Insurer: Pets Best

By: Nancy

Useful
June 10, 2019

It was perfect!

It was perfect! I am happy to be your client!

Insurer: Pets Best

By: Sofia

Useful
June 10, 2019

Satisfied customer

I recommend your company to everyone I know who has a pet. I have gotten at least 2 animals signed up with your company. I am a satisfied customer. Good work you guys!

Insurer: Pets Best

By: Simone

Useful
June 10, 2019

Pets Best supports me

I am 100% satisfied with Pets Best Insurance. As a matter of fact, I just told a pet owner in the neighborhood last night to switch to Pets Best if she wanted the best service for her pet. Pets Best has your support in giving your pets what they need and when they need it, without financial concerns. That was what Pets Best did for my precious one during her entire life.

Insurer: Pets Best

By: Fe

Useful
June 10, 2019

Easy peasy

Easy peasy

Insurer: Pets Best

By: Tyler

Useful
June 10, 2019

Very nice, patient

Very nice, patient and helped to answer all my questions. He laughed with me during our conversation and I appreciate a good sense of humor.

Insurer: Trupanion

By: Rhonda

Useful
June 10, 2019

Always fast and helpful

Always fast and helpful with bills

Insurer: Trupanion

By: Anne

Useful
June 10, 2019

Godsend during Chemo

Trupanion has been a God send during the treatment of cancer in my 11 1/2 golden. Quickly processed every claim and took the financial worries out of the equation. Very professional and caring. Thank you.

Insurer: Trupanion

By: Robert

Useful
June 10, 2019

Pleasant and knowledgeable

pleasant and knowledgeable

Insurer: Trupanion

By: Nancy

Useful
June 10, 2019

TruPanion has been great!

TruPanion has been great! They approved my claims within 24 hours and promptly reimbursed me for my one claim over the deductible. I feel like I can afford to get Nena the best care in case of emergency medical issues.

Insurer: Trupanion

By: Samuel

Useful

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