Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
71,952 total
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Always the best
Always the best easy to file. Always responsive
Insurer: Pets Best
By: Nancy
It was perfect!
It was perfect! I am happy to be your client!
Insurer: Pets Best
By: Sofia
Satisfied customer
I recommend your company to everyone I know who has a pet. I have gotten at least 2 animals signed up with your company. I am a satisfied customer. Good work you guys!
Insurer: Pets Best
By: Simone
Pets Best supports me
I am 100% satisfied with Pets Best Insurance. As a matter of fact, I just told a pet owner in the neighborhood last night to switch to Pets Best if she wanted the best service for her pet. Pets Best has your support in giving your pets what they need and when they need it, without financial concerns. That was what Pets Best did for my precious one during her entire life.
Insurer: Pets Best
By: Fe
Very nice, patient
Very nice, patient and helped to answer all my questions. He laughed with me during our conversation and I appreciate a good sense of humor.
Insurer: Trupanion
By: Rhonda
Always fast and helpful
Always fast and helpful with bills
Insurer: Trupanion
By: Anne
Godsend during Chemo
Trupanion has been a God send during the treatment of cancer in my 11 1/2 golden. Quickly processed every claim and took the financial worries out of the equation. Very professional and caring. Thank you.
Insurer: Trupanion
By: Robert
Pleasant and knowledgeable
pleasant and knowledgeable
Insurer: Trupanion
By: Nancy
TruPanion has been great!
TruPanion has been great! They approved my claims within 24 hours and promptly reimbursed me for my one claim over the deductible. I feel like I can afford to get Nena the best care in case of emergency medical issues.
Insurer: Trupanion
By: Samuel