Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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They care
They really care about your pet. Refreshing to deal with a company easy to use app and efficiency. Quick claim turn around and reimbursement.
Insurer: Healthy Paws
By: boni
Great company for pet insurance
I gave it the highest rating because the services is exceptional.
Insurer: Nationwide
By: Linda
Great service for 2 legged and 4 legged customers
Always a pleasure doing business with a great company
Insurer: Hartville
By: Marie
Easy and Fast!
We have had Nationwide insurance on Mila since she was 10 weeks old. They have covered everything they said and the claim submission process is very easy. I’ve typically received my reimbursement in less than a week. Great company, we are super happy!!
Insurer: Nationwide
By: Diana
Nationwide provides the best service ever
App is so easy to use and filing a claim is an absolute breeze. I can’t say enough about your service. All well done.
Insurer: Nationwide
By: Teresa
Great provider of pet insurance.
Excellent staff and company to work with.
Insurer: Trupanion
By: Patrick
A True Companion. On my journey w/my pet
I do not have the words to thank Trupanion and all of your amazing employees. They are always empathetic and helpful. I always receive an email wishing my pet well. The turnaround on my golden's seizure treatment and medication is amazing.
Insurer: Trupanion
By: Elizabeth
Great Customer Service
Your response time and customer service is amazing!
Insurer: Trupanion
By: Jodi