Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
Other Categories
The best pet insurance
We have been using Nationwide Pet Insurance originally called VPI since 2008 and they have always been great in helping us take care of our pet's needs. Thank you :)
Insurer: Nationwide
By: Denise
Excellent services
Excellent service, easy to filled claim
Insurer: Nationwide
By: Richard
Spectacular
When my dog got injured I have to admit I had that additional concern I would have to jump through hoops to get my claims paid for her treatment. I am grateful to say it was the complete opposite. Nationwide has been wonderful through out this entire process of my dogs treatment. They are wonderful anytime I call with a question and the turn around time with them paying a claim or providing an update has been beyond timely. Thank you again Nationwide
Insurer: Nationwide
By: Katina
Excellent
Great fast service and always helpful
Insurer: Figo
By: Julie
Claim handled quickly!
Thank you for the quick processing of our dog's claim. It was super easy to submit the paperwork via email and I received updates throughout. The entire claim process only took a matter of a few days. We are happy to report that Dexter has recovered but we are grateful for that we had pet insurance!
Insurer: Nationwide
By: Marti
Awesome
My dogs have had a lot of issues lately and Figo has taken good care of them. Paid our claims very quickly. It’s so stressful when your furry members aren’t well and Figo has come through.
Insurer: Figo
By: Angie
If you want insurance for your pet, Go Nationwide
My claim was handled very quick & efficiently. So glad I have Nationwide!!!
Insurer: Nationwide
By: Barbara
Better than any human insurance company
I have had coverage with Figo for the past 2 years, and they continue to impress me! There are some coverage exclusions, but they are all clearly explained before you sign up for your plan. Filing a claim could not be easier, and they are usually processed within 24-48 hours. When my pup needed an expensive surgery, I was able to submit vet records ahead of time for pre-approval, so I knew that the procedure should be covered. Thanks for everything, Figo!
Insurer: Figo
By: Molly
Thank you for your concern
Thank you for your concern about Cain. He has recovered from the bad rattlesnake reaction. Thank you for your the great 👍🏼insurance you provide.
Insurer: Nationwide
By: Mary
So pleased we chose Nationwide for Gusto’s pet insurance. Would recommend it to all.
Nationwide pet insurance has proven to be extremely worthwhile. Great service, claiming is hassle free and the vet helpline is a bonus. Thanks Nationwide.
Insurer: Nationwide
By: Vanessa