Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,095 total


July 10, 2019

Wonderful pet insurance!

The coverage is great and the customer service is excellent!

Insurer: Nationwide

By: Brooke

Useful
July 10, 2019

Awesome

So very pleased that I chose you to ensure my pets never a disappointment very pleased and I have recommended you to other people

Insurer: ASPCA

By: Etta

Useful
July 10, 2019

You guys are awesome!

You guys are awesome. I tell everyone to use VPI. Thank you for helping take care of my Mickey.

Insurer: Nationwide

By: Jeanna

Useful
July 10, 2019

Easy to use, great to have!

Nationwide allowed us to have peace of mind while dealing with our pet's illness. It was easy to use and great to have. It was nice to have a stressfress experience in a time where our family was worried about our pet, we never had to worry about the insurance.

Insurer: Nationwide

By: Patrick

Useful
July 10, 2019

Great experience

ASPCA pet insurance has been so helpful and very easy to use.

Insurer: ASPCA

By: Katie

Useful
July 10, 2019

I am happy to have Nationwide Insurance on Sammy

They are great with assisting me with all my pet bills

Insurer: Nationwide

By: Kathy

Useful
July 10, 2019

Very pleased with the support

I have been very pleased with the ease of this pet insurance. Great customer service when speaking with someone and an ease to the claim process. Invaluable!

Insurer: Nationwide

By: MaryJo

Useful
July 10, 2019

Thank you

GreAt company great service

Insurer: Nationwide

By: Carlo

Useful
July 10, 2019

Thank you!!!!!

Thank you to Trupanion for continuing to allow me to get my Talia the care she needs. This company follows through on it’s promise - I am forever grateful.

Insurer: Trupanion

By: Beth

Useful
July 10, 2019

Very easy to submit a claim and the time it takes to process the claim and get refunded is minimal.

Easy and Efficient. Very pleased.

Insurer: Nationwide

By: Robert

Useful

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