Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Always amazing
Our experience since getting this insurance for our pup has been incredible! Always quick with the claims and always reachable!
Insurer: Nationwide
By: Arianna
Nationwide Pet Insurance is Excellent.
We have had Nationwide Pet Insurance for three years and the coverage is exactly as described. We have never had a question with a claim. Reimbursements are very efficient and we have never had a problem.
Insurer: Nationwide
By: Barry
Very Good Service...Fast!!
Excellent....prompt... fair.
Insurer: Nationwide
By: David
Great service ...thank you
Great service
Insurer: Nationwide
By: Nela
Worth it
Nationwide has been a reliable help when our kitties have had emergencies. We can't imagine putting a dollar amount on what we'd be willing to spend on care and having insurance gives us ease of mine knowing that we can keep our cats healthy no matter what happens.
Insurer: Nationwide
By: Miranda
Very satisfied.
Very satisfied with Nationwide and their professionalism, helpfulness and claim processing.
Insurer: Nationwide
By: William
Game Changer- Outstanding Company Outstanding service
Outstanding company and service across all categories of service - both customer and pet specific!! I have a german shepherd and lab, insured and the peace of mind knowing that both of my high energy and high activity boys are covered for the unexpected that comes with labs and german shepherd breeds is a game changer. Additionally, the preventative well visits like dental care and immunization needs plus heart worm and flea maintenance keep the dogs safe and living healthy days . Claims are quickly and I feel fairly , processed and payment is sent almost immediately.
Insurer: Nationwide
By: heather
Easier than I could have imagined!
I love Nationwide! They've done an amazing job to work with me. My dog had some unfortunate pre-existing conditions, but they worked with me and my vet to clear the way for issues that were non-related, but in the same category, so to speak. I love how easy it is to get claims processed and how easy it is to get answers when I call into the office.
Insurer: Nationwide
By: Nikki
Nationwide does a fantastic job!!
I am so impressed with Nationwide. Submitting claims and getting reimbursed is so easy. I am a huge fan!
Insurer: Nationwide
By: Lili
Amazing Service - would highly recommend
Easy to use, extremely helpful
Insurer: Nationwide
By: Jose