Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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A long time, happy client!
Although we take the best care of our beloved rescue pups, we have run into some serious health scares and each time, Trupanion responds quickly, efficiently and with so much kindness, knowing the anguish we experience when our furry family member is hurting.
Insurer: Trupanion
By: Susan
Trupanion is the best!
I have been recommending Trupanion to my friends who owns pets. Staff from the company are very professional, efficient and fast in processing claims. Is a very outstanding insurance company for pets.
Insurer: Trupanion
By: Sa
O'be and I love Trupanion they are there for us
O'be and I love Trupanion, they are there for us!
Insurer: Trupanion
By: Barbara
Great experience with a claim
Representatives on the phone were patient and answered all my questions. They had a great positive attitude. Claim process was so fast and I was shocked how fast my return was deposited into my account. I am very glad I chose this insurance company for my pet.
Insurer: Trupanion
By: Natasha
Amazing Response time
Turnaround time is amazing. You must have a great staff to get it done so quickly. Congratulations!
Insurer: Trupanion
By: Lynn
Awesome!
The experience was super easy. My vet handled all of the contacts. Prompt and courteous.
Insurer: Trupanion
By: David
Always great service!
Always great service!
Insurer: Trupanion
By: Shirley