Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Excellent insurance for your furry family member
They have all been great. The only problem was when I first started they were very behind in claims so it took about 3 weeks to get reimbursement. Since then it’s only a couple of days.
Insurer: ASPCA
By: Colleen
Terrific
Thank you for being there for my fur baby!
Insurer: Trupanion Canada
By: Ana
Smart Decision to purchase Trupanion
fast service helpful with my pet bills
Insurer: Trupanion
By: Barbara
Trupanion rocks
Trupanion has been a pleasure to deal with. It's easy to submit claims, and they are processed quickly. Representatives are helpful, friendly and understanding.
Insurer: Trupanion
By: Philip
Trupanion to the Rescue...Again
Trupanion is a lifesaver, and I'll never be without it. I appreciate how easily my vet is able to submit online claims, and how quickly Trupanion approves claims. I recommend this company to every pet owner I can.
Insurer: Trupanion
By: Shannon
Because you were quick with your reaction
Because you were quick with your reaction.
Insurer: Trupanion
By: shirley
Good customer service but expensive!
Good customer service, but expensive!
Insurer: Trupanion
By: Shifra
great customer service reps on the phone
great customer service reps on the phone
Insurer: Trupanion
By: Kate
Very helpful personal on phone
Very helpful personal on phone
Insurer: Trupanion
By: Cheryl
Trupanion always fabulous!
Always great and prompt service!
Insurer: Trupanion Canada
By: Susan