Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,238 total


October 22, 2019

GREAT INSURANCE

Always easy and questions get answered quickly

Insurer: Trupanion

By: Suzi

Useful
October 22, 2019

A wonderful company to work with

This company has been WONDERFUL to work with. I'd be happy to write a terminal of our experiences over there years if you'd like. Unfortunately we lost our Jake, but having y'all in our corner completely changed that experience for us.

Insurer: Trupanion

By: Randy

Useful
October 22, 2019

Those unexpected expenses

Trupanion was very prompt to handle Maddie's last experience at the Vet.

Insurer: Trupanion

By: Sandra

Useful
October 22, 2019

Trupanion is a pet owners best friend.

Trupanion is worth it's weight in gold. Friendly people and excellent service.

Insurer: Trupanion

By: Janet

Useful
October 22, 2019

Trupanion is the best!

Trupanion has been wonderful and keeps my dog on his feet. I have only positive things to say about the company and everyone in customer service. They are the best! Don't hesitate to choose Trupanion.

Insurer: Trupanion

By: Julie

Useful
October 22, 2019

Thank you, Trupanion.

Trupanion is a godsend for us! We appreciate all you do.

Insurer: Trupanion

By: Mary

Useful
October 22, 2019

Maggie's Mom

I have had Trupanion for my dog for 13 yrs. Never an issue.

Insurer: Trupanion

By: Angela

Useful
October 22, 2019

Worth having for our loved pets.

Very fast response. Thank you!

Insurer: Trupanion

By: Russell

Useful
October 22, 2019

10+ service

Always quick turn around for claim review. Always professional customer service . Excellent web site easy to navigate!

Insurer: Trupanion

By: Frances

Useful
October 22, 2019

Why I recommend Trupanion.

Trupanion is always fair and efficient. I am so glad I enrolled!

Insurer: Trupanion

By: Carroll

Useful

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