Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,238 total


October 22, 2019

Recommend Nationwide Pet Insurance to EVERYONE!

We love Nationwide Pet Insurance and are so grateful for everything they provide from coverage to customer service. We recommend Nationwide Pet Insurance to all of our friends without hesitation.

Insurer: Nationwide

By: Stanley

Useful
October 22, 2019

Pet insurance can reduce the stress of taking care of your dog!

Nationwide Pet Insurance has been there understanding what the needs of my Dog are. Very happy I have pet insurance with them.

Insurer: Nationwide

By: Gina

Useful
October 22, 2019

Nationwide Pet Insurance is the Best!!!

Nationwide Pet Insurance makes the process easy and transparent. I am glad they are on my side.

Insurer: Nationwide

By: Ming

Useful
October 22, 2019

EXCELLENT

Great expedient service

Insurer: Nationwide

By: SHEILA

Useful
October 22, 2019

Receptive, claim was processed in a good amount of time. It was easy.

Receptive, claim was processed in a good amount of time. It was easy.

Insurer: Nationwide

By: Andrew

Useful
October 22, 2019

Great Service!

excellent service. fast chains response. very glad we signed our dog, Cash up.

Insurer: Nationwide

By: Randy

Useful
October 22, 2019

Getting Nationwide Pet Insurance on my new puppy was one of the best things I did all year.

Getting enrolled and filing claims have been super easy and we have dealt with some medical issues this year too so this insurance has really saved me! Thank you Nationwide!!!

Insurer: Nationwide

By: Grant

Useful
October 22, 2019

RELIABLE, SERIOUS INSURANCE COMPANY

HAPPY WITH THIS COMPANY , GREAT SERVICE

Insurer: Nationwide

By: Alberto

Useful
October 22, 2019

Best Pet Insurance, EVER

We have not had one minute of dissatisfaction since we purchased the insurance. Things are more expensive when you have a giant breed dog like we have. Everything gets multiplied because of the size of the dog and not once have we had a claim denied. I had occasion one time to call about a claim, and it was because of the way I erroneously reported the claim. The customer service agent I spoke to was so helpful and patient with me and explained everything for me and actually fixed the problem on the phone. It was the best and most helpful I've ever encountered. I recommend Nationwide every time someone asks about pet insurance.

Insurer: Nationwide

By: Patricia

Useful
October 22, 2019

Prompt freimbursement

Our first experience with Nationwide was NOT good!! Took WEEKS to get partially reimbursed, so I was anticipating more of the same with her recent surgery. Much to my surprise and gratitude, claim was paid in a week!! VERY impressive! Thanks you, Nationwide, for handling this claim the way I thought it would be handled when I chose Nationwide for Libby's insurance.

Insurer: Nationwide

By: Steve

Useful

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